Safeway Pharmacy

Dear God the women who work here are rude and try to be as unhelpful as possible. I am consistently surprised that they are allowed to treat the people of Leavenworth so poorly. I'm guessing it starts at the top and filters down to all of the workers. Someone needs to oversee this department and make some changes.

I have a hearing loss and, though I offer a brief explanation, I am consistently humiliated by them...once to the point of tears, when I ask them to repeat.

They are showing up to work to fill our prescriptions! Thank you. 5 stars for the employees, 1 star for corporate management. Why isn’t Safeway providing gloves and masks for their employees (pharmacists and checkers)? Is it even possible that none of the employees will catch the virus without protective covering with all the people going through the store? Leavenworth has many visitors from foreign countries and Seattle; this virus is extremely contagious. And if Safeway is not taking care of their employees, they aren’t taking care of their customers.nnFyi, the pharmacy phone order system isn’t working (3 times the system validated our order and the pharmacy had no record of it), so now we just speak to a pharmacist. When the phone system validates the order, even going so far as telling us the date it will be ready, obviously everything on our end was completed and it's being received somewhere in the Safeway pharmacy system. It's not Localtel telling us the date our prescription will be ready. I would prefer not to bother them, but easy enough to speak to a pharmacist.

If I could give a lower review I absolutely would. My family switched to Leavenworth safeway pharmacy simply for the convenience of where we live (we hugely regret it). The women behind the counter are rude and consistently seem annoyed that we are even there. They are snappy, insensitive. On numerous occasions we have had important medications that we have showed up for that were supposed to be ready, they said they have no clue about it. We would call the prescribing doctor or ER and they would tell us a different story, so we would call the pharmacy back and suddenly the story has changed and they now suddenly have whatever it was that we needed. absolutely the worst pharmacy ever. Something needs to change.

I asked for help, received none at the counter.