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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Regions Bank
Reviews
Al Hanks (03/24/2021)
Mr. Chatman helped us acquire some information after my mother passed away. He was polite, prompt and professional. The very best we could have hoped for. Thank you.
Mks Jones (03/16/2021)
The only reason I’m giving this 2 stars is because of Cione Chatman. He is the one that initially helped me with depositing my savings bonds and was very sweet and professional, but Ms. Pam was very stand-offish and short with him whenever he asked any questions about them, like it was annoying her. Didn’t even acknowledge me really until there was something wrong with my I.D and then she said, “Well we can’t do nothing with those then. So cancel it.” And proceeded to open up another line. No sorry ma’am or nothing. Not mentioning this bank is over 30 minutes away from my house so I had to fix my stuff the next day and return. The second interaction was fine because she was at the drive thru window and I dealt with Mr. Chatman again, but I definitely will be taking my banking somewhere else if these are the type of people that regions continues to employ. I see from these other reviews that she’s been working here for at least a while and still hasn’t had any retraining of any kind, so until that’s fixed, I’ll gladly take the few dollar fee to be treated kinder closer to home.
Randy Peggy Matthews (01/20/2021)
This branch is slow very, rude customer service. The drive thru has one teller that you can hear is very friendly to other drive thru customers, but then be very rude to me. Slow is an understatement at this branch.nThere is one teller Pamela that had a problem sending change back from a deposit stating we don’t do that for commercial account in the drive thru and may I add very rudely.nHow can the branch manager allow this to continue not to mention the Corporate office.nI wish something would be done. Banking should be a pleasant experience.
Moki Andrus (03/18/2021)
Drive thru is so slow...and then they do not open up all lanes. Can’t go in without an appointment. 35 mins is way too long to not even get served
Kenneth Begnaud (09/14/2020)
Was at the Regions Bank drive thru on Johnston ST. in Lafayette at 9:20 A.M. Thursday and was 1st in line. Several vehicles lined up behind me, we stayed until 9:45 A.M. and the drive thru was still not open with people inside walking around and laughing. We all left without being served. If the drive thru times are changed they need to be posted where drive thru customers can read.
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