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Kay Jewelers

1314 W Walnut Ave Suite 9, Dalton, GA 30720, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Haydee Villarreal (01/03/2021)
Was looking to upgrade my ring. Both ladies were busy with customers so I waited patiently. As soon as another guy comes in they immediately greet him and tell them they will help him shortly. Will NEVER do business with this store again. I happily found another store that was willing to help me with my purchase.
Sherry Shepard (09/04/2020)
I have purchased a ring and earrings this past week . I’ve been in store 3 times excellent service each time. I was asked to put on a mask the last time I went in. I don’t have a problem with the mask. I’m a nurse I know employees absolutely hate asking people to put on a mask. If it’s the company’s policy their just doing their job.
Cesar Landaverde (08/07/2020)
I went and bought a ring about a month ago. Got sized and was told I was a certain size even thought It felt tight. The lady told me if I dont like how it fits I’ll order you another one. Two days ago, I went to pick it up and tried it on and it was very tight. I was told that because I had just got done working out, it was tight. Went home for a couple of hours and tried it on again with the same results. Went back to the store same day and the lady said that if I chose any bigger size that I would loose it. I told her I still wanted to get sized up. She told me that the system won’t let her and she would do it first thing in the morning and give me a call. Next day I went back even though I hadn’t recieved a call to see if everything was ok. I go in and the store manager tells me that I don’t know how to use a ring and that it’s suppose to feel tight. Then proceed to try to stretch my ring in the back. Not only does it still fits the same, what they did scratched and marred the rings surface. All 4 employees proceeded to tell me that the ring fit perfect and that i don’t know how to wear a ring. Ended up going to another Kay store and they treated me a lot better and resolved my issue. Don’t go to this store. If you don’t mind to travel to Chattanooga I recommend their store 100%!!!!
Jeannie Hastings (07/18/2020)
My husband bought my wedding ring there many, many years ago, I had planned on buying the cross ring, says it was instore. As soon as I walked in the woman at the counter says oh you need a mask, I said The Governor Bryan Kemp says it's not mandatory, just incouraged to do so, I was told it was Kay Jewelry that says no mask ,no service. Well the sales ladies acted scared to death and stepping back, wouldn't give me any information on the Jewelry I wanted to purchase. SO KAY JEWELRY, YOU WILL NEVER GET 1 DIME OF MY MONEY . WE WENT TO TENNESSEE AT JARRODS THEY WAS GLAD TO GET MY MONEY.
madvillain 7 (09/05/2020)
Had an appointment for a ring inspection, 3pm (a specific time we agreed upon), got there, and they decided to go to lunch instead and wouldn't be back until 3:30. They are indeed entitled to a lunch just like anyone else, but they can't just disregard an appointment that they set and we drove across town for. They saw us at the door and sat in the lobby watching with no intention of letting us in for our appointment. They are very unprofessional and rude. I won't be purchasing anything else from this store
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