Hamilton Health Care System

I would give the rating a zero if that was an option. Mistreated my 76 year old mother more than I want to print. Ran all kinds unnecessary tests on her. She had an object lodged in her windpipe so they brought in a speech therapist (even though she could barely breathe). I asked the doctor what they were going to do about the object in her windpipe and she replied, well, we hope it goes away. During the night they put medicine in her IV that she is allergic to. She started screaming in pain so they did a cat scan on her brain to find out why she was screaming in pain. An unknown male gave her two injections in her wrist but the nurse could not tell me what it was. While we were there, NOT A SINGLE NURSE CHECKED ON HER. I repeatedly pressed the call button and went out into the hall looking for help. A different nurse told me to press the call button. I told her I had been pressing it for some time. She said, oh well, and walked off.nThe next morning we decided to get my mother out of there since she called my dad during the night begging him to come get her. She said they were hurting her. When we got there she had pooped all over herself and no one even noiced. There were four empty vials laying in a chair. I asked the nurse what that was and she replied, I don't know I just got here. The bottom line is they are rude, they do unnecessary tests and they charge way too much. Go to Chattanooga.

This emergency room is a joke and is nothing more than a money racket. I went with illness and had my vitals took. Ended up having to leave after less than an hour with nothing else done and was charged an exuberant amount for simply walking through the door. Avoid if at all possible and seek help elsewhere as the only concern is to charge you and make money, rather help you feel better...as a hospital should.

The emergency room doesn't take any situation or anyone seriously. My wife came in with a broken toe, had trouble walking and she was in the waiting room for 3+ hours. The bleeding was getting worse and the pains was becoming worse, Yet they chose to let everyone who came in after us in. We finally decided to get treatment elsewhere since they don't take anything seriously. It's never a pleasant experience there. You will be stuck there for at least 7 hours each time, no matter how serious your situation is. The staff is always extremely rude and unhelpful. I have no interest in coming back to this hospital for any reason.

Terrible Data intry personal in billing office! I have called three times about a procedure my husband had done in December. Name and member number for insurance entered wrong, therefore Aliant is sending back not found or canceled policy to HMC billing! Aliant has not received the first bill on the procedure that was preformed. The surgeon filed correctly and received his portion .nAnesthesia also has billed wrong Aliant has not received a claim/ bill for this procedure.nWhy was this not precertted before procedure?Hamilton Medical your getting sloppy!!

I have been here for 3 hours to get a covid test for work. I had the test the first hour I was here, Said I had chest pain so ive been placed in a room and haven't seen a soul since. Ive been hitting the call button just to see what's going on. 3 hours and 30 mins later she comes in to tell me she can't find my test. Now ive been told ive been sitting here waiting on my results the whole time