Carlson & Co.

I don’t even know where I can begin with Carlson’s. They were AMAZING. Working with Laura made our wedding day exactly what we’ve pictured. The whole team at Carlson’s was professional, organized and helpful. They were responsive and on top of every single detail. Carlson’s also arranged our flowers, and they couldn’t have been better. They were gorgeous!

If I could only give one piece of advice to future brides planning a wedding, it would hands down be to hire a wedding planner... specifically Carlson & Co. They absolutely exceeded my expectations on my wedding day; everything went so smoothly, according to plan, & it was absolutely breathtaking. We received SO many compliments on our florals & decor, all of which was done by Carlson & Co’s amazing team. I have to give my biggest shout out to Angela Miller as she has been my saving grace over the past year of planning my wedding. She answered all my questions, listened to all my concerns, gave me the very best advice, & put together my fairytale wedding. I will look back on this day for the rest of my life & I will never ever forget Angela & her assistant Sydney & all the wonderful things they did for me. They really did go above & beyond, & I am forever grateful.nIf you needed a sign to hire this group- here it is!! Do it!! You won’t regret it.

Very disappointed on the customer service and appearance of items rented from Carlson for my wedding.nnTo start, I came in to rent tables, chairs and linens for my wedding at least 3 months ahead. 2 weeks before my wedding, I get a call from the manager stating their was a glitch in the computer, where I was not charged for everything I expected and thought I had taken care of. I had slim to none choices of what to do for other options, other than just pay the remaining balance, that was never stated and probably should have been taken care of when the problem with the computers began. Needless to say, I paid the remaining balance two weeks before my wedding.nnFast forward to the day before my wedding... my fiancé and I are arranging the chairs and notice the chairs I had rented from Carlson were moldy and some were broke. I never received the “sweetheart” table, for my now husband and I to sit at, at our reception, so we made do with what we were delivered.nnI did contact the manager of Carlson to let them know that the chairs condition when received was not too impressive, which was taken care of by Carlson.nnSo thank you for that.nnOther than that whole situation, I was promised a reimbursement from the issues with the chairs.nnAfter contacting the manager about the wedding chairs rented, she promised there would be a reimbursement to be picked up. I go to the store to try and pick it up, the associate has no clue of what I was even coming in for, looks every where and promises me that someone will meet me at Carlson on Sunday to deliver the reimbursement to me.nnAfter the agreed upon time, I leave. The manager calls me a day later to let me know which associate will be meeting me.nnThe day to meet comes around, I am there 10 minutes early and wait for this associate to show up for the reimbursement. The associate never shows and I leave, after waiting almost 30 minutes after the agreed time to meet.nnApproximately, 40 minutes after the time the associate was supposed to be there and in between me being fed up and leaving. The associate calls me to let me know she forgot what time it was and her kid had been sick.nnWe finally meet up and at this point I’m highly frustrated with the customer service received from Carlson.nnI understand they were apologetic for the way the chairs were but the whole situation adding up from paying for what I thought was the whole amount and waiting two weeks before my wedding to tell me I owe more, then the chairs being in horrible shape, and the customer service received.nnI unfortunately will not recommend this place to anyone needing services for rentals.

Great shop. My husband could not get me out of there faster. Everything is so adorable. I’ll be back on Monday.

The flowers I ordered for my daughter-in-law were even more beautiful than the picture on the web site. I ordered it in the morning and they got it to her a few hours later. Gorgeous flowers and beautifully arranged. I will order from this company again.