Jim Ostrander - State Farm Insurance Agent

The worst customer service from unprofessional and disingenuous staff who dont return phone calls or respond to emails in a timely manner. I don't recommend this State Farm agent.

We have used Jim for years and he has always treated us well. He handled our accident, professionaly and efficiently. I appreciate the service we receive here.

Jim and his staff are golden. I see other reviews and wonder who the heck they are talking about. I have had a few claims, a few questions, and all have been taken care of with expediency and thoroughness. there is absolutely nothing fly-by night about this firm, if so, they would not have been in business 20+ years.

They are only prompt with the bills so don't expect customer service unless it's a 1-800 call. Oh and after you pay your premiums they will send random bills for more money as well. Better off somewhere else where you get discounts for your clean driving record.

Always love dealing with them. Great staff and kid friendly if you need to stop in!