Walgreens Pharmacy

Sales person always greets when entering the store. Very organized and clean. Never crowded.

My fiancé had surgery for a large hernia, the doctor gave a subscription for pain medication. Becouse he was bed ridden I was told I could pick up the subscription myself, I took him home and left him in the care of his brother. I tried Walmart first becouse they are closer to our house, the nice pharmacist told me right away they would not have the medication till next week but that he could order it for me. unfortunately my fiancé needed the pain medication that day at 5:30pm as the doctor suggested. I call this Walgreens to see if they had the medication in stock, a lady told me she would not say over the phone if they did or did not have it so I drove to this Walgreens. There was a very tall Caucasian pharmaciest who “helped” me on 04.03.19 around 3:30pm I did not get his name. I right away told him Walmart did not have the medicine and asked if he did, he told me he did have it in stock and it would take a while to fill he also told me my fiancé’s medical insurance card would not cover the cost of the medication becouse “this insurance card is only for doctor visits and not medication” I thought this was weird becouse we once used it on his prescription for congestion however I asked him to fill the prescription anyways. I came back around 2 hours later right around the time my fiancé would need the prescription 5:30. The same pharmacist (tall man) told me he could not fill the prescription becouse he “DOES NOT HAVE THE MEDICATION IN STOCK!”. Now I waisted over two hours waiting on this man becouse he assured me this Walgreens did have the medication and then after I come back he tells me a completely different story and to me it seemed like he was lying, he had no simpathy or remorse. I was very agitated but left without making a scene, I drove down to cvs and a very sweet lady told me she did not have it in stock but will be receiving more in 3 days. I then tried ANOTHER WALGREENS, the one across from the orange park mall, this pharmacist was very helpful, he told me they do have it in stock and it would only be a few minutes (it took less then 10 minuets) not only that but he told me that the (tall man) could of checked for me what Walgreens had the medication so I would not of had to drive all around looking for it. He also told me Walgreens does accept my fiancé’s insurance card making the medication only $3.00!!!!! Which was a great help becouse we just spent over $3000 out of pocket for this surgery. I am so grateful for the other Walgreens and completely disappointed in this Walgreens employees and especially the (tall pharmacist) who made my fiancé wait in pain after having extensive surgery.nThis happened on 04.03.19 around 3:30 - 5.30 he was a very tall Caucasian man who really deserves to be fired, re-trained or reprimanded.

It's okay. The store is just like every other Walgreens, but the pharmacy is slow and often has wacky, ever-changing rules