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Kay Jewelers

1910 Wells Rd Space C-15, Orange Park, FL 32073, USA

Map

Detailed Information

Place Types Jewelry store
Address 1910 Wells Rd Space C-15, Orange Park, FL 32073, USA
Coordinate 30.1841972,-81.7338519
Website https://stores.kay.com/fl/orange-park/1910-wells-rd-.html?cid=Y
Rating 4.4
Compound Code 57M8+MF Orange Park, FL, USA

Openning hours

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 10:00 PM
Sunday 10:00 AM – 7:00 PM

Photos

Reviews

Laura Mahoney (01/29/2021)

Staff is friendly during sale. My husband has bought very lovely items for me. However they sell their necklaces with 18” chains. I always use 20”. They will not exchange or change the chain at the point of sale or after the sale. Very rigid on this. So customer service is poor.nFleming Island store.

Shara Barksdale (01/03/2021)

Would give this place zero starts if I could. My fiancé and I bought a watch there with cash for $400.00. It turns out his mother also bought him a watch so the very next day we drive all the way back to the mall to return the watch and they say they don’t have enough cash to process my return. I have called every Kay jewelers in Jacksonville for the past 3 days asking if they have cash. None of them do. The employees act annoyed by us wanting to return the watch. I think they should disclose at the time of purchase “if you pay with cash we may not be able to process your return” so that people know what they are getting into. I’m not impressed with this service at all. You can tell they don’t care about the customers.

Mary E. (01/22/2021)

Stopped in today to drop off jewelry for repair and was greeted so professionally and eagerly by Angelica! She gave me great customer service and made me feel like I mattered! Kudos to Kay Jewlers for having such a great employee on their team!!!

Connie Smith Hartman (11/30/2020)

I've stopped in this store several times while in the Orange Park mall and I can't say enough about their team's terrific customer service. They have assisted me with some jewelry repairs that have come back perfect. Last month I stopped in for repair to be done on my earrings and spoke to Tiffany Moulton the Store Manager rather than hand the items to an associate she knew after a look exactly what needed to fix them. Not 5 minutes later they were fixed. I offered to pay for it but she said it was something that happened to earnings if they are worn proudly. Just a tweek was needed. I took her card and said that I would write a review. Thank you Manager Tiffany and Kay!