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Reliance Moving & Storage, Inc.

4413 Roanoke Ave, Newport News, VA 23607, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed
Reviews
Cameron Blackhurst (07/25/2019)
We had a poor experience. They did not come on time any of the three days that we used them. They only sent one person on the first day to pack the entire home. The second day, only one person came until later in the afternoon, when a few more crew members showed up. They spilled water in three different places on the carpet and on a wooden chest of drawers. They forgot to check closets and drawers full of clothes and belongings. They missed a full cupboard in the kitchen. They forgot to close several boxes. The packers were all courteous and friendly, but the receptionists on the phone were cold, unhelpful, and unable to answer questions about timelines or expectations. The company was coordinated for us as part of our military move.
Ronald Wright (10/24/2020)
All went as planned
John Westbrook (05/24/2019)
Used this company with a military move. Very friendly and professional. They take their time wrapping up your items. The driver (Curt) was super friendly, and personally drove my items from VA to GA. I will use this company in the future.
Darrell Waters (06/25/2018)
Avoid this company if you can! I traveled from Atlanta to assist my parents moving into a senior living home. The movers were scheduled well in advance and as recent as the day before confirmed they would be there but they did not show up. Several calls indicated they would try to make it the next day - again no show (or call) & they began avoiding our calls to them. One star is more than they deserve - think twice before you make your plans counting on them!
Michael Jacobs (07/17/2018)
The pre-load guy came and told me that they would pack on Monday and Tuesday and load on Wednesday. They sent one lady on Monday to pack a 4 bedroom 2 1/2 bath home. She came at noon and left at 4. That lady said she would be there at 7:30 a.m. the next day to start. She showed up after 9 with one other man. They packed until about 4 when she left and 4 other people showed up. They had to finish on Wednesday and the load out took until after 7 pm. I had to move the carpet cleaning appointment twice and reschedule the walkthru for the next day. They also had to call another truck since my shipment was on a truck with someone else's they had to put some things on a second truck and it is now 4 days over the delivery date with, from what they tell me will be another week. Needless to say the military certainly picked the lowest bidder here. On a side note all of the packers and the driver were professional and nice....no complaints about them at all.
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