Map
Detailed Information
- Place Types Painter
- Address 1003 Bragg Rd, Fredericksburg, VA 22407, USA
- Coordinate 38.294896,-77.518759
- Website https://certapro.com/fredericksburg/?utm_source=google&utm_medi
- Rating 4.4
- Compound Code 7FVJ+XF Fredericksburg, Virgini
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Whole experience from start to finish was great. We were well informed throughout the process and provided with options and flexibility. The painting team was thorough and efficient. The only thing I could nitpick on was that they left a fair bit of trash around the perimeter of the home when they left. But honestly other than that it was a perfect experience.
The job supervisor Alex quit the job without informing me then purchased paint to add to the bill after he was condescending and combative on the phone. He bought some colors because of poor communication between him and the individual who performed the quote and dropped the paint off and canceled the job (making sure that I had to pay for the paint out of contempt for the job). Alex was unhappy that he wasn't consulted in the quote (which as a customer I had no idea I had to work with him until the day he showed up and by then he was already angry). They have difficulty paint matching and no standard procedure, be prepared for the job supervisor to select your colors for you, buy the paint, and then cancel the job. I think it would go better if you buy the paint and do the prep yourself and just have them do the final paint. The customer bears the brunt of Certapro's internal-interpersonal conflict, that fact will cost you money and time. Find a professional whom understands the term.
I would recommend this company to anyone that need their services. The crew was very professional hard working and knew what they were doing. My wife and I was pleasantly surprised. The results far exceeded our expectations....Great company and Fabulous job....Will use again and again!
Overpriced, quality questionable, and incompetent management. Power washing ruined the smooth finish of the new deck; management attempted to extort additional money in order to fix the crew's error. Numerous areas missing first and/or second coat. Guaranteed deadline missed (excluding weather delays). Constant misinformation/miscommunication between management and crew causing frustration and confusion to customer; everything was a battle. What cost me almost $2k with a warranty that protects CertaPro rather than the customer, I could have had the same experience with a competitor for $800-$1k.THIS COMPANY/FRANCHISE IS NOTHING BUT SMILES AND LOGOED SHIRTS. NEVER AGAIN!
Awesome team at CERTAPRO! Loved the crew who painted my house - request Henriquez and William! Time estimate was perfect - paint job is crisp and beautiful!
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