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Franklin Social Services

306 N Main St, Franklin, VA 23851, USA
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Detailed Information
Openning hours
  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Lauren Littell (01/19/2021)
Very helpful when you need help, they were patient and if you stay in contact with them, they’ll stay in contact with you! Very nice and helpful.
Devona Hendricks (07/01/2020)
DSS in Franklin are ~ utterly unprofessional and inconsistent. This is the worst agency I have ever encountered. I thank my God I have never been at their mercy awaiting assistance. I pray for those people who have waited for them to answer the phone, return a call, or simply be able to give direction to whom ever could help. The not my problem attitude is not appropriate for an institution that so many families depend on.
Anika Greene (12/09/2019)
If I could've gave 0 stars I would've...the front desk people are very helpful and nice but the workers themselves are rude and NASTY! If you have any type of case open with these people I'm truly sorry for you they'll make you want to close EVERYTHING!
Sabrina Wellington (01/02/2018)
Unorganized, unprofessional in conducting work in a timely manner, not returning calls, receptionist does answer the phone, unable to get another Social Service to contact the Franklin office to address why they're not answering their phone, personnel take criticism personally instead of doing what's requires of them to perform their job, any problems that occur with your case should be discussed in a manner to correct the issue and spoken with supervisor if needed assistance not the customer. This is the only Social Service that's not ran the same under the state like another other cities nor following their guideline. There's not a regional office number to file a complaint about this Social Service because it goes right back to the same people at this location that's not solving the problem.
Mary Frankland (12/19/2018)
I came here when I needed the help everyone was very friendly I signed the caseworker right away people at the front desk were very informative and helpful caseworker called within a week I got what I needed the help that I needed so I got on my feet do not be afraid to go here they are very helpful people
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