Walmart Pharmacy

Absolutely ludicrous that I talked to insurance prior to getting a rx written and was told no problem. Drop off rx then two days later when I go to pick it up have problem after problem. First told couldn’t fill it cause his last rx was done oct 31 for 90 days which is not true and showed the bottle to prove it. Then told insurance won’t approve it, also not true as I talked to insurance, then was told dr had to explain why he wrote for 90 days. It’s not their business per HIPPA, Insurance and Dr office. It was approved ahead of the writing and the dr agreed with the larger quantity. Now they claim can fill 60 of the 90 days, then we have to get another 90 rx. It’s a controlled substance so there is no way to get a second rx while the first order for 90 is still in play. This forces my son to go with out his medication for 30 days because somebody is over there thinking they know best for my son over myself and his dr. They have us hostage at take 60 pills now or no pills at all and he’s out of pills tomorrow, leaving him with nothing until they are done forcing their way on dr and insurance. Also refused to give back paper to have filled elsewhere. This was a second chance with Walmart as a different Walmart had lost his written rx before creating major issues. Clearly we will only be going to a pharmacy only establishment from here on instead of a big box Corp.

I couldn’t ask for more amazing pharmacists and Techs way to go Brittney , Lauren, Melanie and Kelly and to all the new hires Thank You