Map
Detailed Information
- Place Types Pharmacy
- Address 535 Independence Pkwy, Chesapeake, VA 23320, USA
- Coordinate 36.7624998,-76.2608258
- Website https://www.propriumpharmacy.com/
- Rating 3.5
- Compound Code QP6Q+XM Chesapeake, Virginia, U
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Reviews
Forced to use them by my insurance over a pharmacy I have long experience and am comfortable with for one specific drug. It’s 2021, this is the only pharmacy you have to call to get a refill. Needless to say, I should be able to push a button on an app or have on auto-refill like CVS, Walgreen, Rite-Aid or any other pharmacy. This is doubly true of meds I have taken for years consistently. They are invasive as far as their questions and seem to have a penchant for trying to give unwanted medical advice. I wouldn’t call them unfriendly, they are always very chipper, but if I don’t ask to speak to a pharmacist, I don’t want to. If I don’t ask to speak to a nurse, I don’t want to. My doctor and I have it under control. Been doing this for over a year with them now and would change back in a second if I could.
Very professional and very friendly and helpful staff ...
Ive been dealing with proprium pharmacy for about 4 years now i have never had an issue getting meds refilled the Customer service reps & pharmacists are always so kind helpful and polite ive seem some of these reviews people have made its just not true! 5 stars from me!
I was forced to change medical insurance by the state and was informed by Proprium that there would be no issue refilling my prescriptions.nI called to do that and they told me I needed authorization from United Healthcare.nUnited healthcare sent it through after speaking to my doctor.nKeep in mind I've been using them for over a year already, I just changed insurance companies.nI got everything approved on my end, even though they claimed to be doing so.nThen I received a call telling me I needed to go elsewhere.nFor the first time I feel discriminated against from an effin pharmacy.nThe woman that called back was rude and unprofessional.nAnd this is a medicine I need to stay alive.nAs soon as I find a way to escalate this I definitely will as well as pushing this to the better business bureau. DO NOT GIVE THIS CRAPPY COMPANY YOUR SERVICE. THEY DON'T CARE ABOUT ANYTHING OTHER THAN THE MONEY THEY MAKE.
This is the only place that carries a specialty medicine we need and they charged money to our HSA card taking our entire balance out of the account. We NEVER authorized them to charge to our card and we didn't owe them ANYTHING because we've already met our max out of pocket for the year. They've been holding onto over a hundred dollars for more than a week and won't release it back to us. Crappy pharmacy. Crappy service. Scam artists.nnEdit: We tried getting up with Proprium over the weekend and was told they would call us back on Monday. They avoided us all day and never called anyone back. Still holding our money for no reason. Nobody through Sentara Healthcare will respond to my requests to speak about it and Proprium is owned by Sentara. This company is run by THIEVES!
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