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Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Philadelphia County Assistance Office
Philadelphia County Assistance Office
Reviews
Victoria Trachtenberg (03/11/2021)
The worst. Never answers phone or returns calls. I've been working for months to get my father at home care, and the county's approval is the last piece to the puzzle. They have never received the documents I sent out for hardship according to the independent broker company. So I have to redo the entire process. If anyone is trying to get care for a family member then be aware that this process is not simple and worse with covid delays.
Saleemah Bashir (04/24/2020)
Poor customer service. Disrespectful attitude, you can't never get in contact, with your case worker! They never answer the phone at the front desk! They always lie about, receiving important documents
Donna White (07/26/2020)
Never had any problems with this office
Dillon Hoffman (01/28/2020)
This office is deliberately difficult to contact. They have serious obligations to the people they serve and know full well that they are bad at their jobs so they do not pick up the phone on purpose. This place needs to be investigated for fraudulence and negligence. This office is supposed to be here for peoples benefit but obviously is not given the necessary resources to accomplish this.
RITA KEITA (06/26/2019)
This district is difficult to contact. Calls are consistently dropped or no one responds. It saddens me that if I'm experiencing difficulty how many others have similar situations. This institution is unmanageable and totally disorganized. Definitely would not recommend Parkside CAO for anything. An investigation needs to be implemented to determine how problems are not resolved.
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