Ark Veterinary Practice

Dr. Sarah is wonderful. We don’t live in the area anymore and have been switching vets constantly because we can’t find anyone even close to comparison. Multiple times we’ve even considered driving hours to go see her for our dogs. She is super smart and direct. I don’t trust anyone more than her with my fur babies.

We have been going to her for months as I was hoping our first few experiences were perhaps an anomaly, or that they were in flux due to covid, but after 6 months, and numerous visits with our different animals I think they are in fact just awful. Dr. Sarah is extremely rude just as several other reviewers have said. Our dog was sick the day of a scheduled procedure, so I called at the listed scheduled opening of their business. The phone went the voicemail, so I was going to leave a message, but it said the voice mail was full. No problem I thought I will just try calling again in 30. Phone went to the full voicemail again. At this point I figured they would just notice my dog wasn't there when we never checked in. Finally 4 hours later they called, and were extremely rude, and accused me of lying when I explained I had called 2x, but they didn't answer and their voice mail was full. I rescheduled the procedure anyway though. We have had two labs spayed with them only 6 months apart. We asked for a quote both times, and were given the same quote. Just as other reviewers have said quotes mean nothing, and your bill is always way over. The first one was $100 over the next one was $200 over. When I asked why this spay neither matched the quote or the pricing of the procedure I had on the same sized dog I had brought only 6 months ago the tech said she didn't know, and would ask Dr. Sarah who of course never got back to us. Again like other reviewers have said visits take FOREVER. We did a puppy package, so went in for 4 visits to get their shots. Every visit took at least 2 hours three of the four visits they didn't even take our dog until 45 min after our scheduled appointment.

Couldn't be happier to have finally found a knowledgeable veterinarian! My pup has a less familiar auto immune disease that requires very specific care and she happens to have treated 30 prior patients. So thankful to have her helping me through this chapter of my pups life's. She also has a team of specialists she is able to consult when questions arise.

Best vet experience we’ve EVER had easily. Just moved to area and the Ark had the most enthusiastic word of mouth I had been waiting to hear ud83dude4c. My dog has always hated going to the vet and started trembling when she realized where she was. Staff were gentle, kind, knowledgeable, and incredibly generous with time, treats lol. They went above and beyond in their education, recommendations, and evaluation. A 12 year old pup has a lot to check out and be worried about but we left feeling more confident and so taken care of. Thank you!!!nn-Adam and Bodhi

I don’t even know where to start with how much I LOVE this practice ! I am so grateful to have been introduced to Dr Lavelle and her wonderful staff ! I have 2 very small dogs and one of them needing mammory gland tumors removed along with a few other things. I don’t know how many people know about small dogs, but it takes a special person to put them through anesthesia safely . I had previously gone to a different vet and did not feel comfortable after my visit, and felt like they were more interested in money then care . That was NOT the case with ARK . Dr Lavelle spent quality time with my dogs and me . She answered all my questions and there was just a sense of calm, confidence, and genuine care when talking to her . I immediately knew she was the vet for my dogs, and someone I knew I could trust . Ended up signing both my pups up for surgery (one for dental and the other for dental , spay, and mammory gland removal ) . Big surgery for little dog but everything went successfully and they even sent me pictures of my babies after surgery so I could see them , and know they were being loved on by all ! I have met a lot of vets, and my best friend in another state is a vet, and I can say hands down Dr Lavelle is one of the smartest and most caring vets out there . Not that any of the negative comments on here deserve attention , but I can say there are always two sides to a story . People complaining about cost and my response to that is ... wouldn’t you want someone to do all they could to keep your furbaby healthy and make sure they did all they could despite the cost ? I felt comforted knowing that they had , and will always have my dogs best interest in mind when making decisions for their treatment !