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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 11:00 AM – 6:00 PM
Photos
SEPHORA inside JCPenney
SEPHORA inside JCPenney
Reviews
Wilma Blaquiere (11/14/2020)
What a refreshing experience after the run-around I endured at Ulta across town! This little store within a store at Penney's works hard to get repeat business and goes the extra mile to show appreciation for their customers. I printed off the first page of a coupon for Ulta but they would not make exceptions for me, so I had to go back home across town to get the code. Very smug and superior. I just left the merchandise there and plan to never return. I buy lots of Clinique for me and my family. This is not the first time I have been frustrated there. So happy to have the shop in Penney's to spend my money in. Thank you, thank you, thank you.
Cody Tyler (07/24/2019)
Last year I went in there and was buying Makeup for my Girlfriend, and the associate Daisy I believe was her name helped me out and was really understanding that I know nothing about makeup. So this year came in with a little bit more knowledge and they were out of stock of the product I wanted but Daisy helped me order it online and waived the shipping for me and was just a pleasure to work with. This girl is very good at her job and she knows how to treat customers she was waiting on 6-7 people at a time including me. She was Rocking it! thought I would give a shout out to her!
Rhianna Walker (01/06/2019)
A total hidden gem in Holiday Village. Made two visits and two big purchases in the past month. The staff is impressive! Didn't treat me like a bum when I went in completely bare faced. Not just polite but helpful and friendly. The product selection is really good for such a tiny shop but it is a little close quarters and it was very hot inside. Overall, I'm a newly minted fan and will definitely be spending more of my hard earned $$$ here.
Kathryn Carpenter (06/20/2018)
I would say this store has a nice selection to chose from. I went in tonight with my son looking for the Herbivore Botanical skincare line as I am truly not a make up person. I maybe we are 3 products on my face a day if that. There were three people in the store. A red headed gal doing make up, a blonde cashiering, and a brunette/dark haired gal on the floor. I walked around the store twice before stopping to ask the brunette customer service gal if they had this skincare line. She replied no, and walked away. I was going to ask if they had a specific lipstick in store, but she walked away before I could even ask. As I said, I am not super big into makeup so I knew I wouldn’t be able to pinpoint exactly in the store where it would be if they had it so I left. I’ve been in customer service many years, and I’m surprised by the lack of effort to help and make sure a customer has all their questions answered. I don’t know if this store works off of commissions, but it would make since if she went on to find the next person who would buy much more than I would have based on me only needing two brands. I might have even bought more if I was actually helped. Overall, I saw others who were very engaged at the cash wrap and makeover stand so I assume not all customers are hurried away. I will probably stick to ordering online going further.
Delaney Cooper (07/09/2018)
The gal with the grayish platinum hair was so sweet and helpful. It took a while for them to acknowledge me though. Beautiful store with amazing products.
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