Map
Detailed Information
- Place Types Store
- Address 2515 10th Ave S, Great Falls, MT 59405, USA
- Coordinate 47.4944294,-111.2632909
- Website https://stores.joann.com/mt/great-falls/163/?utm_source=Google&
- Rating 4.2
- Compound Code FPVP+QM Great Falls, Montana, U
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
I never have a problem shopping in store. It’s never busy when I’ve been in there, never busy at the cutting table. Well I decided I’d do a pick up order over the app. I picked 6 things, all were listed as available in the store, I did this at 3:30pm. I got an email stating not to go to the store, and that I’d get a separate confirmation email when my order was ready. Well I waited 6 and a half hours till the closed and didn’t get a single thing. I understand it might be a little busier due to the holidays, but come on, it was a 6 item order and still wasn’t done in 6.5 hours? Okay whatever. So I call this morning at 9:30, no one can tell me anything. A gal at the cutting table takes my name and Order number, and phone number and is supposed to call me back in a few minutes. I’ve been waiting 2 hours now for that call back. I called again to see what was going on, but they’re busy at the cutting table and would only take my name and number again. So if you need something I do not recommend doing a pick up order. Because you’ll more than likely be waiting over a day and a half for a small order. Good luck!
Joann's is the first place I go to pick up supplies for crafts. They are friendly and always ready to answer any questions you might have. I feel like family when I walk through the door.
Customer satisfaction unacceptable. The unwillingness two workers showed one customer with a simple request doesn't sit well with me. Not one but two employees with no integrity will forever change my mind about customer service satisfaction.
They give you a 50% off coupon to use on an item when you make a purchase, but when you go back to use it all the items in the store seem to be on sale even though they aren't marked on sale. So you wait 20 minutes in line to find out the item is 20% on sale so you can't use the coupon and it's still more expensive than if you were able to use the coupon. Scammy.
She was really helpful I think she was owner or boss she gave use a discount for r items but the cashier had a bad attitude didn't seem like she wanted to b there but I think it's a great store will b back again.
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