KidZaam Dentistry of Prescott Valley

Brought my daughter here due to her having some pain in her mouth, they were able to fit us in on short notice which was greatly appreciated. This was my daughters first visit to a dentist ever, Dr.Q was great with her. The staff was very friendly and helpful all around. I couldn’t be more happy with the care given to my daughter, we will definitely be coming back.

Kidzaam has a fun environment for kids which helps with the anxieties of going to the dentist! Everyone is friendly:) Becki is the best, she takes time to help when needed and is just so kind. I appreciate all their help with my kiddos!

Absolutely the worst service I have ever experienced. My young daughter had an emergency issue with her tooth ud83euddb7 and they gave us an appointment in two weeks. They asked for insurance multiple times and wrote down information. We get there for our appointment it’s not for an emergency procedure it was set as a cleaning only and they have no previous information we gave them over the phone. All they said is oh the front office later is new.nnThey said their next appointment for an emergency tooth issue is in May, it’s in Early March, and that they are hoping that our daughter doesn’t have permanent issues.nnSo we called our old dentist in Phoenix and they are getting us in tomorrow. So my wife calls them and tell them we need all dentist notes and X-rays. But they wouldn’t allow my wife to pick them up because she isn’t the primary on our insurance. She was the one that brought her in for her service to begin with. Never heard of such a crock so I took time off work and went down to sign paperwork to get it all released. I get there and they have no paperwork ready wait for 45 mins and finally tell them I need it now. The front office lady said oh your still here I’ve been sitting in front of the desk the whole time not sure how she missed me. She asks the lady in the back what was taking so long and she told her that she had put it on her desk a long time ago! I’m telling you this place needs new management and a new front desk. Again the excuse was she’s new! I’m sorry but if you haven’t trained her properly that’s on you! Stay far far far away from this place!!!

I took my child to Kidzaam after having a bad experience with another pediatric dental office in town, Kidzaam was great! Best dental experience my child has ever had. Doctor was nice and good with my daughter, staff was friendly and helpful, building was super cool looking inside and out, and lots of extra fun goodies for the kids. If you need a dentist for your child don't take them anywhere other than Kidzaam!

Cool building but very poor service in general. Now I need to find someone else to finish in my daughter the job they supposed to do. ud83dude1e