Map
Detailed Information
- Place Types Local government office
- Address 1 Service Rd, Providence, RI 02905, USA
- Coordinate 41.794746,-71.3910052
- Website http://www.narrabay.com/
- Rating 2.1
- Compound Code QJV5+VH Providence, RI, USA
Openning hours
- Monday 8:30 AM – 4:00 PM
- Tuesday 8:30 AM – 4:00 PM
- Wednesday 8:30 AM – 4:00 PM
- Thursday 8:30 AM – 4:00 PM
- Friday 8:30 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I cannot say enough about nbc this place is fabulous im in and out so fast its amazing ud83dude0d
I clearly did not experience what the others did. I was spoken to politely, the customer service rep, Jerilyn spent about 15 minutes with me on the phone. We went through multiple bills together and she was answering all of my questions. She was very friendly and wished me a good day. While I was still on the phone I had an e-mail already with the information I requested. Top notch in my opinion. Thank you for taking good care of me!
Hateful customer service rep two days in a row. Assumed I knew what she knew, the know it all. A real bully. Now I have to download a change of billing address form and it's impossible to get through the account and password. Invalid, always. I tried to go paperless which I cannot do without those. The email contact is disengaged. I refuse to call again with the chance of getting that hateful person on the other end. They will be sending bills at RI even though I am moving out of state. I won't get. Waste! Luckily, this bill is the same every month. Recurring payment in banking so I don't have to hassle with it, until the monthly bill goes up. I wish someone would contact me so I can get this updated!!!!!
I agree with most of these other reviews. One star is too much for the awful customer service. I had a simple question about my bill. Deborah B was the customer service rep I had the misfortune of dealing with. She kept interrupting me and wouldn’t listen to anything I said. It was terrible. I’d like to take my business elsewhere after that call but it’s not an option. That’s probably why they get away with being such jerks.
Horrendous customer service, and from what I’ve heard the entire corporate office is ran by ignorance. This is the product of utility monopolies and no care for the citizens. I pay my sewer bill for the water I use to wash my vehicles and water my lawn. The least I request for this form of theft is for them to operate in service instead of ignorance.
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