Romeo's Pizza

Boy! Romeo’s Pizza just keeps getting better! I frequent this establishment 3-4 times a month, and I thought I would lose interest, but the quality keeps me coming back. The staff is friendly, the customer space is clean and the rewards program and available discounts are a bargain. The pizzas are really good with all the usual toppings available.

Ordering was just weird and complicated they charged weirdly and I just don’t recommend

This has been our go-to weekly pizza place for the past 4 years because they've been affordable, quick, and their sauce is great. Unfortunately, our experiences have slowly been getting worse and we're moving onto a new weekly pizza place now.nnThey've ridiculously raised their prices recently, one of our recent orders instead of extra sauce like we asked, we got NO sauce, other orders have been overbaked, and their wait times have nearly doubled (there is absolutely no reason for a 50 minute wait for a pickup order on a weekday night).

I would give zero stars if at all possible. We've had repeated issues with this location. More than a year ago, we had continued issues with our orders being wrong and them refusing to make it right. One pizza came with ZERO mozzarella cheese after we had complained they sent the wrong pizza. To send a replacement pizza with no cheese was a direct message to the customer and extremely unprofessional. Management is rude, refuse to honor a mistake and treat customers with respect. We did not order from them for a very long and swore we would not go back. This past January we gave them another shot. We would order extra sauce cups and each and every time they would not include the extra sauce that we purchased. They would never make it right. What is their issue with the sauce?? It's ludicrous. Last night we ordered from them again and after submitting our online order, my wife called to confirm that we get the sauce cups that we have ordered and paid for since the last 2 times they haven't. The worker instead of apologizing and attempting to make it right, started arguing with my wife and going back through past orders to verify her claim of ordering additional sauce cups. Might I add, these are .$60 for a cup of sauce! When each order is minimally $60 and we get pizza several times a month, I wouldn't think that a 60 cent sauce cup should be an issue. Last night after all of this, our pizza arrived LATE again as usual and no sauce cups at all. None. The ones we ordered, paid for and then called to confirm for them to put in the box. I called back to bring this to their attention and they actually apologized this time and said we will give you extra for your trouble. They sent a driver out and when he arrived, there was ONE sauce cup, still not providing even the sauce that we paid for, let alone anything to make up for the time and issue of them repeatedly messing up our orders. It was clear, once again, that they were sending a message. The management is as arrogant and rude as the employees. The place is a mess. Romeo's, we gave you one last chance and you blew it. We will no longer give you one dollar of our money. It's a shame that based on all of the negative reviews (and many being the same) that you still continue to treat your customers horrible and give out subpar and overpriced products.

Not ready at the time it said but understandable (however it has happened more than once so maybe evaluate pick up times?) .. pizza was very good.