Map
Detailed Information
- Place Types Home goods store
- Address 23699 Shelburne Rd, Shaker Heights, OH 44122, USA
- Coordinate 41.4855296,-81.5121735
- Website https://payless-4-lighting.com/pages/about-us
- Rating 3
- Compound Code FFPQ+64 Shaker Heights, OH, USA
Reviews
I had no issue with the shipping time - it was fast for being around Christmas, but the 5 stars is for the fast resolution of an issue - I will do business with them again!
I saw some of the previous posts and they concerned me enough to call them before placing my order. The gentleman who called me back, assured me that my order will be processed as requested. And they did. Their communication may appear less than timely or a little short but my experience was that I got exactly what I ordered at a good price. To their point, I have to remember that they are Amazon or other giant retailers. Will order again. Thanks,
I ordered numerous items, and when I received them a few of the bulbs were not the ones I had ordered. I hadn't looked at every single one when the order came, but on two different days about 2 weeks apart, I had contacted the company about the mistake they had made. They took care of me within a day both times! I will order through them again because to me, finding items I want is great, but a hassle free return/refund scores even higher.
Good customer service. It did take a while to receive the part. This company went above and beyond.
This company withdrew money from our condo account and didn't ship the items. When we reached out to them, suddenly the items shipped later that day. The shipping notice said they shipped 8 items, which we ordered. When the package arrived, only 6 of our items were there. They said it would be about a month before the rest of the items were available, but offered us a refund in lieu of waiting.nnTerrible customer service. I recommend NOT using this company.
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