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Susan Cunliffe (10/31/2020)
I made an appointment online for a flu shot. Got there on time (early). They couldn’t find my appointment and even doubted that I had one. I showed them my confirmation and verified that the emailed confirmation had the Syracuse store and the time and date. Then I had to fill out all the questions AGAIN. That was already done online!!! Very frustrating.!! And it took FOREVER... had walk-Ins after me that got their vaccine before I did!! Why the heck does one make an appointment beforehand if this is what happens?! My husband went to Walgreens and had no problem... I’ll go there next time 😡
Jordan Cooper (10/16/2020)
Give the pharmacy a call and see how long your on hold waiting for someone to answer. Seriously try it. I've done it multiple times at different times on different days and the fastest I was able to get someone to answer, was 24 minutes. Ridiculous.
grayc (11/08/2020)
Took them 2 days to fill my prescription I got after getting my wisdom teeth out. Listen to the other reviews and avoid this place.
Haley Bertagnolli (09/25/2020)
I switched from Walgreens to this CVS and the difference in the customer service is AMAZING. The pharmacist, Cindy, is phenomenal! I absolutely love this pharmacy!
Kimberly Gardner (10/29/2020)
Being on hold for over an 1 hr just to make sure my furbabies phenobarbital is ready. This is already a hassle to deal with because of the rules on controlled substance. Last thing I want to do is have to wait for over an hr on such an important medication
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