AAA Grand Island

Always a friendly and helpful person on the other end when I call in to pay my bill! I actually look forward to paying this bill. Lol!

LESLIE is wonderful at what she does. Thank you

Horrible insurance when it comes to claims. Been with AAA since 1982. Maybe 2-3 claims in that time. Absolutely no support thru the insurance people in this office. AAA and its agents, only care about gaining income from premiums and absolutely no help with adjusters who make false accusations and decisions contrary to what their adjusters actually see in damage. Unbelievably helpless and don't care about their customers. Do yourself a favor and save future heartache, run from this office and ESPECIALLY AAA insurance of any type.

The employees are very nice. On the phone, Rick gave me multiple options for my insurance and made sure i understood the pros and cons of each. When i stopped by the office to start my policy, Catelyn was extremely helpful.

After being with AAA for over 10 years and having amazing customer service, this office frustrated me to no end. I ended up cancelling my AAA policy and going elsewhere. Rick seems to have no idea what he's doing. I'm not sure if its how he talks to everyone, but I felt he talked to me like a 5 year old. He is slow (if he even answers) to emails or phone calls. We refinanced a vehicle and the bank had to call us twice to have them put on as the new lien holders because of no response from this group. We were able to save close to 1,000$ elsewhere. So disappointed.