7-Eleven

We picked up slurpees after our flu shots and the cashier was darling with my kids. Super kind and friendly. They all commented on "How nice that lady was." We visited around 4:15 on 10/13/2020. I wish I had caught her name. You have a great employee.

Very rude cashier has an attitude problem I've seen better customer service at the one in sunset.

No Double Gulps here. So no business from me.

The franchisee, and his staff are extremely helpful, and polite.

I walked into this store last night to get a slurpee. My father went in to get cigarettes. We walk in and my father asks the lady behind the counter how much a pack of a certain brand is. She puts her finger up, and says "hold on, I'm busy." Okay, we didn't think anything of it. Then when she was done she asked him what he wanted. In a irritated tone. Then she goes to grab any type of that brand, and he stated that he wanted the green kind. She replied "It doesn't matter, they're all the same price." In a condescending tone. Then a white guy with a drink comes up behind us, she waves him forward. He then points to us, and said, "Oh, they were here before me." She ushers him to the front saying, "go ahead honey, you're next this guy wasn't ready." First off, SHE was the one who wasn't ready, and I don't know how long she's worked in retail, but usually if a costumer is asking how much an item is, it's with the intent to buy it. By this time, I could hold my tongue no longer. I tell her that my father would have been ready first, if she would haver answered his question and dealt with him. She went on to apologize, but NOT until she rung up the other customer first. I can't even imagine how my father would have felt, if he were there alone with one to speak up for the injustice being done to him. He's very nice, and told her it was okay, and they he understands, but I am not so forgiving. She only apologized after I said something, but she was rude and unprofessional from the start. I will never return to this location, and they should train their employee's on customer service. I used to frequent this establishment with my husband and children. I guess the other locations in Roy, will be getting our business.