Pharmacy Board

Extremely helpful and patient. Returned my calls within the hour when I had to leave a message. Very personable and easy to work with.

I called to get my username and password because I lost my phone and my phone had all my password in it. He asked me to confirm my social security and after confirming my social security for him he said he couldn’t do anything because I didn’t know my security question/answers that I made in 2014. Not just that he was in a rush to hang up and didn’t want to give me any resolution and the more I asked him questions the more he got angry with me. I called the board of pharmacy around 3:00 not even close to 4:00p.m. and he had the audacity to tell me that his purpose is to make it complicated for me so that I couldn’t get my information. All he could’ve said for me is to go in and bring my identifications, but I had to ask him if I could bring in my identifications. Why do I have to do your job for you? If you don’t like your job don’t work there because you’re telling me that you’re dealing with peoples confidential information if you know that you should’ve just told me there was no way I could confirm myself bc I didnt have my answers to my security answers and for me to bring in my identifications to prove that I am the person who’s requesting the information. We pay for our ce’s, certification, and our state registration and that’s how you’re making a living. Learn to be nice. People wouldn’t complain. It’s free to be kind, it doesn’t cost you anything. You’re getting paid to be nice.

So hard to get a hold of and extremely unhelpful. Everyone I spoke/emailed with is incredibly unprofessional.

I am unemployed and my MFIP case worker paid for my reinstatement for my pharmacy technician certificate which was $115. The MN Board of Pharmacy let me know that I would have to complete 20 continued education credits. They did not let me know that this would cost an additional $100 for the continued education courses. Please don't take money from a program for low income mothers that helps mothers become employed without informing them the cost of taking the courses. Extremely disappointed. The American way.

They are absolutely never around to answer calls! Incredibly frustrating.