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Cruise & Travel Experts

301 W Savidge St, Spring Lake, MI 49456, USA
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Detailed Information
Openning hours
  • Monday 8:30 AM – 5:30 PM
  • Tuesday 8:30 AM – 5:30 PM
  • Wednesday 8:30 AM – 5:30 PM
  • Thursday 8:30 AM – 5:30 PM
  • Friday 8:30 AM – 5:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Chris Waganfeald (01/30/2021)
We initially booked our vacation before covid. We had to re schedule due to covid. Then our original travel agents office closed. It took many months to get our travel credits from Apple vacations straightened out. Due to covid lots of places were working in Uncharted territories. We understood and were patient. Jennifer here at travel cruise and experts is AWESOME! She helped us figure out our credits. She helped us re book our vacation and has even kept in contact with us! We will be using Jennifer again!
Lori Stafford (01/30/2020)
Made appointment with Tina to discuss a cruise we wanted to take . It was a big deal to us as this was our first time cruising and we wanted to make sure we would have a great experience. She was very nice and knowledgeable but unfortunately she waited over a week to get back with us and then had no idea even when we wanted the cruise. I emailed her back the correct dates and she never did return my messages. Very disappointed...maybe the other agents are better but I won’t be going back.
Cassandra Foster (08/12/2020)
My husband and I canceled our honeymoon trip in June due to the COVIT 19 issue. We have contacted multiple times reaching out to our travel agent Janet. She spoke with my husband a month ago exclaiming we would receive our entire refund for our trip. I still have called left messages goes directly to voicemail and still no response or reply We simply want rhis to be resolved immediately or have to take further actions never will deal with this travel agency again.
jon meyer (01/30/2020)
Very disappointed with this business. Me and my wife took time out of our day to set up a first time cruise for our long awaited Honeymoon. We sat with a representative of this company for over a hour. She explained some options and we were very excited but when it came time to get back to us to set up the cruise she failed. Took over a week to get back to us and then she completely had no clue on what we were looking for or the dates we wanted to go on this cruise. After we explained what we wanted and the dates again we never received a reply. I would not recommend this company for your travels.
Jourdan Steensma (11/19/2019)
You are in the hands of professionals when you book your vacation here. Jennifer is SUCH a joy to work with, and she is always full of helpful input. We have booked our past 2 vacations with her and will continue to do so for years to come!
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