Bejnar's Fine Furniture

My husband and I have shopped at Bejnar's multiple times over the past several years.nSherry has been an exceptional fine furniture consultant every time we come into the showroom. Our bedroom set, sofa, and chairs are high-quality and durable pieces.nWe have recommended Bejnar's to many people due to their excellent services...Even the delivery fellows were delightful.

If you care about customer service, I'm not quite sure if this is the right place to go to. My husband and I came in with three workers talking among themselves and not one person greeted us or asked us if we needed help the whole time we were there. It wasn't until we were a few feet away from all the employees did one come from the back and tell us someone would be with us in a minute. We were there for an extra 15 minutes and no one bothered.nnThe furniture is lovely, though pricey, but it felt like we were dismissed upon coming in because we are younger than their average clientele. Either way, I'll be taking my business elsewhere.

Bejnars has always been recommended to me by family members that know the family from back in Hamtramck. My immediate and extended family have shopped here for years. I purchased a full living room set here a few years back and found the woman I worked with to be extremely helpful. I believe her name may have been Leanne and she was working as a designer. Their pricing was quite competitive and great customer service at the time. I went there twice in the last 4 months for some additional pieces I wanted to purchase. First was for an ottoman. Customer service was not great. 2-3 people were chatting but no one even acknowledged me for quite some time. When I was finally helped, the woman was very distracted and not paying much attention to what I was even saying. Priced out a King Hickory ottoman and it was much higher than Hampton House just up the road so I made my purchase there. The second visit was to get a price on a home office set from Magnussen. Benjars is the only local store to carry this brand, otherwise I would have went to Hampton House. I had an idea on pricing as I was browsing online and had a made a few calls to authorized dealers for the brand that were not local to get an idea of pricing. I was slightly taken aback when I saw the pricing I was quoted compared to the other quotes I received. I decided to go with Home Living Furniture out of New Jersey. Even with the $399 delivery fee the total cost was $3k vs $4.5k I was quoted by Bejnars. I called back and gave the sales associate an opportunity to sharpen her pencil and provide a more reasonable price but she was not interested in my business. I much prefer to support local businesses, but not at a 50% mark up premium. I won’t be making a 3rd trip here. I’m not sure what’s changed, but the store is just not what it used to be. I used to recommend this store store to people but cannot do that anymore based on my recent visits. I would also advise doing your market research on pricing for whatever you buy.

This is our first purchase at the store. We found Angela to be helpful and informative. Delivery was as scheduled, too. We're very happy and would shop there again.

The furniture is really beautiful and seems to be very well made! The staff (especially Sherry) was extremely helpful and the delivery guys were very careful moving the heavy furniture in!