Wings & Wheels

I spoke with Rude rude rude Lady named carol! I had scheduled a pick up for the evening (12 to 6pm) she calls to tell me that if I want wings and wheels to pick it up it needs to be 9 to 12. Why even let me schedule when it’s convenient for me if you’re just gonna call 24 hours before just to be like yeah that appointment me made was just BS! Carlo was so rude and condescending

SHOULD BE 0 STARS. I just received my Paddle board today. I went to the terminal on Bristol road in Flint MI for customer pick up. Curt (dispatcher)threw his paperwork down then came out of his office indicating I’m a inconvenience. I asked to inspect the board and was treated less than human. Lynette was also extremely rude. She stated the box isn’t damaged so just take it as is. Terrible customer service

HORRIBLE customer service and worst delivery service I have ever experienced. I ordered a very expensive piece of furniture and was told I would be called as soon as wings & wheels received my item as they would need to schedule delivery. It was very important they call as there would need to be a full inspection done of the item before I signed for it. It was also about 500 pounds in total so I would need to make sure I had help to bring inside. I got notification it was out for delivery but I had never even got the call to schedule it. I was home alone with no way of getting assistance. I called and the woman on the phone was extremely RUDE and told me it was not her problem that I didn’t have help. She also threatened me saying the driver was going to leave it no matter what, even though they did not follow the scheduling protocols.nnSo after being treated horribly and having to call the manufacturer to complain, wings and wheels finally calls to “schedule” my delivery. Here is the best part— the day of the scheduled delivery they Leave my brand new couch sitting in my front yard without so much as a knock on the door or phone call to tell me it was there! Mind you, they were supposed to wait until I fully inspected the item and signed for it before leaving. It could have easily been stolen or damaged. Luckily I was home and heard their truck pull away. Worst service I have ever experienced. Trust me- AVOID this company at all costs. And if you have to speak to customer service, good luck.

Not sure about the customer service, I just had something delivered and picked up, but they let me know in advance and answered all my questions about pick up without an hassle.

This is the worst company! I ordered a tv that is an online only buy. This is my 3rd time ordering it because they have broken 2 already. The 1st one I returned the 2nd was a pick up and they never showed up to get it during a 6 hour window. I try to contact the owner for a week so the 3rd tv can be handled with more care. The owner hung up after 30 seconds told me to contact the better business bureau about it because she's busy....