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Baskin-Robbins

510 Auburn Dr A, Island Lake, IL 60042, USA

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Detailed Information

Place Types Bakery
Address 510 Auburn Dr A, Island Lake, IL 60042, USA
Coordinate 42.2815183,-88.2091182
Website https://www.baskinrobbins.com/?utm_source=google&utm_medium=org
Rating 1.6
Compound Code 7QJR+J9 Island Lake, IL, USA

Openning hours

Monday 4:00 AM – 9:00 PM
Tuesday 4:00 AM – 9:00 PM
Wednesday 4:00 AM – 9:00 PM
Thursday 4:00 AM – 9:00 PM
Friday 4:00 AM – 9:00 PM
Saturday 4:00 AM – 9:00 PM
Sunday 5:00 AM – 9:00 PM

Photos

Reviews

Amanda Nalepka (07/31/2020)

I ordered a banana split and paid $9 for it. I drove up to the window and they asked me to pull forward to wait for them to make it. I waited in the car for about 10 minutes. They finally came out and they handed me a bag, while saying that they did not have any of the correct containers so they made the banana split in a large cup. I look in the bag and it's a mess. All the ingredients are mixed together at the bottom of the cup. They also gave me a short spoon. There's no way that worked. They also gave me 2 scoops of vanilla and 1 scoop of strawberry when I asked for 2 strawberry and 1 vanilla. Very disappointed about this experience. Definitely not worth $9! They should have told us from the start that they didn't have the correct container. I will not be coming back to this baskin robbbins.

Alex Rodriguez (05/24/2020)

5/24/2020 4:30pm I ordered various things in which there were various errors, in my opinion. The banana royale I ordered came with one small slice of banana. I also ordered a scoop in a waffle cone that came with no paper wrapper. If the employee would've at least wrapped a napkin around it to avoid him from touching it, it would be fine. Especially since he wasn't wearing gloves and just handled cash to give me my change. Cake cones I got were stale. Hopefully some training gets done there soon!

Matthew Knigge (08/17/2019)

Well the guys serving us had no idea what to do. Our shakes had to be chewed because it was all ice. It was watered down and was mostly milk and ice. We also got a sundae that was bad too. Highly recommend not going here.

Kevin (03/17/2019)

Made a last second run to get some ice cream for my beautiful wife, they close at 9pm, made it there at 845pm to be told they are closed. Their sign still said open, they had 2 workers inside but refused to take my order. The only reason for leaving my house was to get ice cream. Wasted my time!