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Zales

2050 Fox Valley Center, Aurora, IL 60504, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Zales
Zales
Reviews
Tanisha Wilkins (03/22/2021)
I came here to see engagement rings so I can let my boyfriend know what I like. The women working were fabulous! They took time to show me options and make me feel special even though I wasnt buying that day, unlike the other jewelry stores in the mall. My man will definitely be buying my ring here!
Michael Austin (02/27/2021)
The store is a total Scam! I was told when trying to warranty my ring that it was now going to be extra because the same ring now is not on special anymore so I would have to pay the difference and purchase the warranty again. From the best of my knowledge in life a warranty covers even replacement. I do understand having to purchase the warranty again but not having to pay more for the same ring to get it replaced under warranty
Maureen Austin (02/27/2021)
Worst jewelry store. My wedding rings were purchased 2013. They have had so many problems with quality. The store does not stand by warranty they charge a fortune for. Karen has no idea what she is doing. Her co worker has zero customer service skills. The store Manager is never there. They always tell you to come back to avoid servicing. Belittling staff. They close during store hours for lunch with customers lined up. Beyond terrible experience every time. Review is -5
tony Gutierrez (03/15/2021)
Impressive customer service at Zales in Aurora outlet mall.nnI walked in with $10 hoodie , sweats, flip-flops and yes socks- and I felt like I was treated like royalty.nnQuickly attended, patiently explained too and surprisingly impressed.nnI wish I could say the same àbout all the Zales stores I've been to; but Zales in the outlet mall, you are now my go to jewelry store.nnthank you for the pleasant experience
Dolores Fuentes (03/02/2021)
Got our wedding rings here, the staff is so helpful and really went the extra mile to make it special for us. they have a great selection and awesome sales!
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