Home United States Illinois BMO Harris Bank

BMO Harris Bank

1284 Rickert Dr, Naperville, IL 60540, USA

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Detailed Information

Place Types Bank
Address 1284 Rickert Dr, Naperville, IL 60540, USA
Coordinate 41.7494734,-88.1678237
Website https://branches.bmoharris.com/il/naperville/harris1075/
Rating 1.9
Compound Code PRXJ+QV Naperville, IL, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Adrienne Pennell (04/03/2021)

Terrible customer service. After reading the other reviews, seems like a trend. I have been banking here since 2007. Thank goodness I didn't need much during that time because I would've probably had more issues. I found three instances of fraud on my account. I was told that I needed to deal with the Branch Manager Michelle. Customer service told her to contact me and she didn't so I had to follow up. I could tell she didn't want to deal with it but I persisted as two of the three were stolen checks meant for my church. She was supposed to send me the affadavit. Never sent and now she won't return any of my (multiple) emails. Dealt with customer service since who has always been nice but I get a different answer depending on the rep. Most recently left a voicemail for fraud (at customer service's direction) and they never responded. If someone follows up on these reviews (which I doubt) do not have Michelle contact me. I want to speak with someone that can actually help me get resolution and will follow up.

Rafi Safari (11/26/2020)

Today I walked in to withdraw sufficient money to put a down towards a purchase. BMO Harris denied me of my cash I needed of my checking account. Teller and the manager present violated my rights according to Smart Advantage checking account They said policy says I have to ask a money order in advance and only willing to give me half of the money I needed. I would have understood if there was not enough cash available in the bank but you tried to prove a point and ask me to go to other locations that’s going to give me the service I needed. Ridiculous...No apologies accepted

Juan F Lopez (12/05/2020)

Horrible bank. I called there 3 times and left messages for the manager to call me and she never called me back. When I went there she told me she don't have time. Beware of her. Her name is Michelle. She is rude and unprofessional. I saw her screaming at the bank associates as I was leaving. I will never go there again. So rude.

Pa Vem (07/08/2020)

The staff at this branch are very helpful and friendly. They go out of their way to assist you even though they are very busy some times.

Tim Norton (07/26/2019)

The manger here is very unprofessional he’s been dodging my calls not returning them all week I’m trying to file an insurance claim and I need Need vital paperwork and he keeps giving me a run around on the phone. It has taken BMO over 20 days sofar to mail me a basic loan contract document and I still haven’t received it and now I have to deal with this ridiculous manager who can’t take 2 minutes to give me a call back. Now it’s the weekend and more of my time has been wasted due to this Incompitent.

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