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Window World of Sioux Falls

5620 W 9th St, Sioux Falls, SD 57107, USA

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Detailed Information

Place Types Home goods store
Address 5620 W 9th St, Sioux Falls, SD 57107, USA
Coordinate 43.5481169,-96.7960481
Website https://www.windowworldsiouxfalls.com/
Rating 3.4
Compound Code G6X3+6H Sioux Falls, SD, USA

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Reviews

Reggie Hammond (07/20/2020)

If you want ANY communication to take place with this office then it will be YOU that will have to press them for it. My experience has been nothing less than pathetic with them. I ordered windows with them on April 30 and was told it would take a couple of weeks. I didn't hear anything back for a month and called JEFF. Jeff told me they had just come in and we would set the appointment up for Wednesday. I took part of the day off so the installers could put them in. Nobody showed. I texted Jeff and he said he meant next Wednesday. Next Wednesday came and went and still nothing. I went into his office the following week and he said they weren't shipped yet. He showed me his slip that the windows were to be shipped on June 25. Well, today is July 20 and still not a word from JEFF, not that I could trust anything that he would tell me anyway. This place cannot muster an ounce of customer service or assistance. If windows are on back order or didn't make it on the truck...I can understand, but you have to let your customers know these things. I just want to be the CUSTOMER!!!

Savannah Stone (10/12/2020)

Called to add more light to a room. Installers came out and installed smaller windows than we had to start with, charged me top dollar and than used non paintable caulk for their finish work on the inside of house! Called multiple times no response. Worst service ever!

Keith Knobloch (09/03/2019)

Good prices, decent windows, and they did a good job on installation, but the rest of the process was a little weak. If I could have done 3.4, that's where I'd put them. We were on a timeline so we were persuaded to sign and put half down right away with the promise the windows would be ordered same day. I heard nothing for over three weeks, so I called to check status, and found out the order wasn't placed until 13 days after our money down, which pushed installation back beyond what we were promised. Then that was delayed because of a delivery truck issue, and the installation stretched from the promised half day to three days because of installer availability and additional parts or something. In the end, we got decent windows for a great price, but the process isn't the smoothest...

Justin Breems (07/02/2019)

Good quality windows for thousands less than the competitors we quoted with. Had a few hiccups with installation, part due to weather, part due to personnel, but overall the lead installer Jeff did a good job and happy with the experience overall.