Map
Detailed Information
- Place Types Bank
- Address 3256 Ridge Rd, Lansing, IL 60438, USA
- Coordinate 41.5648978,-87.5371561
- Website http://www.fnbiweb.com/
- Rating 3.8
- Compound Code HF77+X4 Lansing, IL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I have banked here for almost a year. Location is close to home. Have had three debit cards get hacked. Terrible customer service. Someone told my wife I could pick up new debit card after being hacked, at main bank. I drove there and was told she has to pick it up herself, I can't pick it up. We are both on account but they made my wife come there to main bank not close to home to pick it up. One person says one thing then they do something else. I am already switching to another local bank and hope this bank fails. DO NOT BANK HERE OR YOU WILL BE HAVING ISSUES REGULARLY. THE ATMS ARE NOT WORKING MORE THAN THEY ARE WORKING. ALWAYS SOMETHING FIND YOURSELF ANOTHER BANK.
My first time actually going to this location. There was no sign in sheet. I looked around thoroughly everyone seemed busy so I asked another customer and she directed me to a young lady toward the front. As I approached her I could see she was with a customer so I stood back as not to be intrusive. I waited, never a can I help you or acknowledgement of any kind. More and more people are entering so I said excuse me I don't mean to interrupt and before I could finish she looked up at me with the NASTIEST LOOK! It was a very good day for her because I didn't react. I went on with my question and she said just have a seat. So I walked over to the door and a young man looked at me and said hello have you been helped? I said no. He said pleasantly come on over. He wasn't very chatty or smiley but he was efficient.I didn't like that he placed my ID on the desk instead of my hand since I handed it to him, but he did hand me my other cards so I don't think it was intentional.nWhere have the days gone when customers were valued and appreciated?
TREAT THEIR CUSTOMERS LIKE FAMILY...
Excellent and friendly service
Been banking here 41 years will not go anywhere else
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