Map
Detailed Information
- Place Types Dentist
- Address 1964 Dempster St, Evanston, IL 60202, USA
- Coordinate 42.0407276,-87.700676
- Website http://www.dentalartspecialists.com/
- Rating 4.9
- Compound Code 27RX+7P Evanston, IL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Dr Jazmin and her team is amazing. Warm welcoming and inviting in the office. Very personable, treated my child and I like family. Would definitely recommend her practice to anyone. Loves when she’s explaining how the cause of problem works and how it needs to be treated. Very detailed to make sure you understand.
Dr. Dillard and her staff are awesome! The office runs smoothly, everyone is great with kids and I get clear feedback/instructions for them.
I felt the need to give a review because of the constant negative experiences I've had with the Evanston location over the past year. As a service provider myself, nothing is more displeasing to a customer than a company that is dishonest and doesn't take accountability for their mistakes; especially in instances in which their statements can be fact checked. Both my girls are patients and get regular teeth cleanings. At the end of the appointment you can schedule the next 6 month cleaning appt in the future. On BOTH instances on the day of their next 6 month appointments I am told on that day that their appointments have been canceled. It always, coincident or not, has to due with the doctor not being in the office that week. This is understandable as scheduling does change in the future. What is not acceptable is when the client or parent doesn't receive a phone call ahead of time to inform them of the change and opportunity to reschedule. I expressed my strong displeasure in the lack of courtesy and communication of such changes as often parents have to arrange their schedules for child related appointments. I was informed that they call 2x regarding any changes. We have been supporting this business for over 3 years now so their business number is programmed into my contacts. I use my phone for both business and personal so I am more attentive to incoming calls and check them regularly. I truly have a distaste for dishonestly especially when it could get fact checked. Immediately, after my call to them, I pulled up my call history and the last call interation was back in November 2020 when I brought my daughter in the office for non cleaning related appointment. The next call I had from them was today in March 2021. There were no calls made or voicemails to me regarding any communications of appointment cancelation or rescheduling for a March 2021 teeth cleaning. Again, this lack of professionalism has occurred 2x to me in a row which is inconsiderate and rude. I've swept under the rug other grievances I've had regarding long wait times but today was enough. My advice would be to take accountability of your mistakes and don't tell a customer something that is knowingly untrue. Integrity is a must in your profession.
Not sure why people recommend this business. The dental visit was way too quick, lacked any substantive tooth scraping or diagnostic about long-term tooth health, very little fluoride -- and a big SELL on other services which we didn't need (as verified by other dentists we trust). Avoid this place.
I definitely recommend This place.
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