Dr. Charles H. Chen, DDS

I have been going to Dr. Chen for about 8 years. I think he is a *very* good dentist. Most of the time his fees are low enough to be fully paid by Blue Cross! (The fees of other Evanston dentists I have gone to were not..)nnHe does most of the cleaning himself very quickly. The price is reasonable.nnThere is rarely much of a wait. We have had no problems with billing, insurance, etc.nnThat being said, some members of my family don't like him because they feel he is too rough in the cleaning and/or doesn't emphasize preventative-care enough.nnAnother patient suggested (on Yelp) that one should avoid Dr. Chen for any procedure requiring skill. I disagree. I think that Dr. Chen is *especially* strong in areas requiring real skill. I have had fillings, crowns, and root canals performed by Dr. Chen. Of course, things sometimes don't go as planned, but I have found his judgment and skill to be exceptional.

Highly recommended. I hadn't been to the dentist in a long time and Dr. Chen made me feel extremely comfortable during the whole visit. He is very professional and gentle during the procedures unlike other dentists I've been to. Once we figured out what work I needed to have done, his staff were very insightful with my insurance plan, and helped me prioritize the work so that it worked best with my budget. I've been going ever since to finish my work and I'm never disappointed.

I had a complicated case with my wisdom teeth, the roots were very deep and the theeth were impacted. Dr. Chen did a wonderful job on explaining the procedure steps and was very kind making my experience painless and short. I highly recommend this place bc was Fast and high quality service. All costs were clearly explained up front and the staff was super friendly.

My 7-year-old daughter had a silver cavity filling that kept falling out and her regular dentist recommended us to put a cap on her tooth as a fix. The cap (a crown for kids) is made out of stainless steel and her entire tooth would be covered with it. I really wasn't sure if it was really necessary (wondering if this would cause her to have more sensitivity issue inside her month, how to keep it clean, and does that mean she would have to undergo a baby root canal?), so I decided to go to Dr. Chen for a second opinion. After taking a look, he didn't think a cap was necessary and a simple filling procedure was all it needed (what a relief!). Our original appointment was only for a consult so he didn't have time right then to proceed with the procedure as his next patient had already arrived, but he told us it'd be okay for us to come back in an hour (we later found out that he actually kept his office open extra late for us so my daughter could be taken care of that day and we could save a trip back). We are so grateful for Dr. Chen as he was not only very tentative to my concerns as a mother but also had a way to really make my daughter comfortable and calm during the whole process (even when giving her shots). He was very professional and explained everything he did to us so we would understand what caused the problem and how he was fixing it so it won't happen again. We even asked Dr. Chen to fix/re-do another cavity for my daughter to avoid similar problem in the future. Thank you Dr. Chen for such honest, professional, comforting and assuring experience and I am so glad that I don't have to worry about my daughter's cavities falling out again.

I had to deal with Mr. Chen services. I really like it and I can confirm that he is highly competitive.