Ashcroft & Oak® Jewelers

Kaelynn helped us pick out the perfect engagement ring for my Fiancé. We went around to all of the other stores and none of them had the variety of options or the customer service I would expect. She was absolutely fantastic!

Amazing work. Highly recommended. Fantastic staff. You won’t find any prices better or any better work.

Ashcroft & Oak is amazing for all of your jewelry needs! The customer service and jewelry are 6 stars out of 5.nnI will now leave a few brief stories into why you should buy all your jewelry from Ashcroft & Oak!nnThe first item I bought was a promise ring. I had assistance from Caid, who was super friendly and helped me find exactly what I wanted. Needless to say the relationship, which this was purchased for had a tragic ending that left me unsure as to what I should do with the item... (I will get back to this in a moment).nnThe second item I decided to buy was a 14k gold necklace. I had assistance from Caid once again. This time I came in with a general idea of what I wanted, but once again he helped me find exactly what I wanted and even helped with some discounts!nnAfter making this second purchase I realized I still had the promise ring and no longer had a use for it so I decided to return it. Caid was able to assist me in receiving nearly 100% back on the item and it went towards my latest collection piece (the gold necklace).nnThe third item I received service for was from Kae. She assisted me in finding a gold boxing bear pendant for my gold necklace. I went in with the idea of getting a bison, but was easily persuaded by the idea of having a boxing bear pendant. This was in part due to her enthusiasm and the fact that who wouldn’t want to have a boxing bear pendant?nnThe final item I was on the look out for was gold dangle cross earrings. This was a team effort from both Kae and Caid to assist me in the purchase. Kae spent around half an hour browsing different earring options online and helped teach me a little bit more about earrings (I had just had them pierced two days prior). After a lot of searching she recommended I do some more digging in order to find exactly what I wanted.nnSo I left...nnBut, the story doesn’t end there.nnFlash forward to the next day. Caid and Kae were both at the store, but Caid made the final sale. He assisted me in finding the perfect earring by finding ways to customize it to be exactly what I was looking for.nnWith all of that said and done I would have to say that both Caid and Kae are very genuine and do their absolute best to assist the customer to find exactly what they are after. On top of this they make sure to find discounts and other ways to best assist or customize your needs to your budget!nnAlso, if you ever want to purchase a gold boxing bear pendant I highly recommend you go through Kae because she knows exactly where to find them!

I’ve always loved the gorgeous options of jewelry here, but the customer service is what really tops this place off. Caid was amazing at helping us find exactly what we wanted while also making us feel so comfortable with the purchase. Best experience I’ve ever had at a jewelry store thanks to him!

Beautiful options and great customer service. My husband purchased my engagement ring from the Sioux Falls location and we’ve been extremly happy with our entire experience! Questions are answered honestly and the one concern we had was addressed right away. Highly recommend!