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Riddle's Jewelry - Sioux Falls Empire Mall

5000 West Empire Place, Empire Mall, Sioux Falls, SD 57106, USA
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Reviews
Steve Venner (11/16/2019)
Kaye is a super star customer service team member at Riddle's Jewelry in Sioux Falls, South Dakota. Kaye provided us with a special Black Hills gold ring that we presented to our daughter for her birthday. Although we could have found a standard-type gold ring, Black Hills gold is unique and not available where we live. The ring required custom work; not an stock item, but with Riddle's Jewelry's product line and custom product capabilities, Kaye was able to get us what we wanted. We want to thank Kaye for her extra effort and customer service, and thank Riddle's for being able to provide the ring we wanted. Kaye's timely responses and communication was fantastic. Kaye let us know each step of the way from confirmation that Riddle's was able to meet our needs, to double checking with us via phone ahead of shipping it. The ring looks great and fits perfectly. Our daughter is proud of her ring, as are we, and it looks great on her hand. We highly recommend Kaye and Riddle's Jewelry.
Mark Meriweather (08/19/2019)
My wife went looking ahead of time and Roxi assisted her. When i went back with my wife Roxi was very patient and fully explained everything about diamond cuts and settings. Roxi was also very easy to talk to. We didn't have this experience at other jewelry stores.
Paul Scheff (12/08/2018)
My mother-in-law and I had the privilege of meeting Cale Scofield at the Riddle’s Jewelry store in the Empire Mall. We found a beautiful genuine ruby ring that signifies my mother-in-law’s and my daughter’s birth month of July. It was the perfect blend of a modern and vintage style; the exact ring we were looking for. We live an hour and a half away from the store and Cale went above and beyond and sized the ring for us on the same day. This completely surpassed our expectation. Cale is knowledgeable, competent, and courteous; an exemplary employee. This was the perfect Christmas gift for my mother-in-law and she plans on passing the ring down to my daughter. The ring and this experience made my mother-in-law’s eyes SHINE! Thank you so much.
Brett Miller (06/14/2018)
Ariel was a great help on finding the right engagement ring. Provided me with a lot of different options and was very patient with me as I made my decision. Because of her willingness to assist me and the patience she showed me, that brought my fiancé and myself back to Riddles to purchase wedding bands. Very pleased with Riddles and Ariel, would definitely recommend both.
Jenn Dietterle (09/24/2018)
I can’t say enough good things about the Riddle’s in Sioux Falls, SD!! They have a great variety of jewelry, with so much to choose from. Conveniently located in the mall. The staff is BEYOND helpful! I went in to get my ring cleaned and while waiting I expressed my wishes of having a new center diamond placed in my current band. Without being pushy at all, Cale helped me create my dream ring!! Within hours, they not only finished my ring but made me a necklace with the diamonds I had removed. I have attempted to have this done several times elsewhere and couldn’t get it accomplished but Sioux Falls got the job done! I highly recommend Cale and the staff at the Riddle’s in the mall Sioux Falls,SD!!
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