Map
Detailed Information
- Place Types Atm
- Address 1435 N Hill Field Rd, Layton, UT 84041, USA
- Coordinate 41.0809214,-111.9740093
- Website https://www.wellsfargo.com/locator/bank/1435__N__HILL__FIELD__R
- Rating Unknown
- Compound Code 32JG+99 Layton, UT, USA
Photos
Reviews
I drove up to the drive through at exactly 6:00 PM on a Friday and they literally closed the curtains on me. I rang the bell and they said they were closed. I told them I just needed to deposit a check. No cash or withdrawl or anything difficult. I was helping an employee by depositing their check for them. They were out of town and needed the money over the weekend. They still refused. They stood there talking through a closed curtain and didn't even have the decency to open it. There were no other cars around. I have never been treated so rude in my life. The bank says they are "there for us" but those are only words. They never do anything extra to help.
Update: I tried to deposit the check on Saturday but they changed their hours (due to Covid-1) but they didn't update their hours on Google or their website, so I got there at 1:10 PM well before the advertised 2:00 PM closing time and they were closed. I understand the need for social distancing, but why did they shut down the drive through too? I feel like they are just trying to save money by cutting hours back. It makes no sense. Of all businesses out there, we need banks to stay open and help people with financial crisis. After this, and countless other disappointing experiences too many to mention here, I will be taking my business to another bank or credit union.
Went to this location, waited in line (understandable- day after holiday) needed change (quarters) not available-- really ???
Very, very kind. I get off work at 4:30 and needed to come in last minute, there were no scoffs or dagger eyes. Everyone was professional and helpful. I know how upsetting it can be when someone walks in last minute. Lory Perez and another young lady at the front desk were very professional. Thank you!
I opened up an account online on a Thursday. I went into this branch the following day and deposited $1,000 in CASH. Later that day, another Wells Fargo customer deposited a check from Wells Fargo into my account. So in other words, all the money in the account was either cash or funds collected at Wells Fargo. At about 3:30 in the afternoon, I went back into the branch and requested that they cut me a cashiers check for $2,500. I had a contractor that needed to be paid. After an hour and a half of going back and forth, they refused to release ANY of the money to me. NONE....ZILCH...NADA. They wouldn't even let me close the account! Nor would they let me withdraw the $1,000 in cash. Nor would they cut a counter check for me. The top that off, the manager didn't even have the courage to relay the news to me after they finally figured out that they wouldn't do it. He pawned it off on the guy that was trying to help me, Ben, who was the only one that seem to understand that the whole thing was completely ridiculous.
If you want access to your cash that you have deposited, don't go to Wells Fargo! An act of Congress would have been easier.
Very bad...have been with them for a year in a half and have had nothing but bad experiences...they ALWAYS wanna put holds on checks ( which i always cash there) Just went to try to get MY money out of My account without my debit card...showed 2 forms of id, my MILITARY id and my social security card they informed me i couldn't use my social security card as an id...really? But she asked if i had a credit card as an id???! When is a credit card a form of id?? When is a social security card Not an id? Plus considering I've done this MANY times here already...so i go to another wells Fargo and have no problems at all...really won't be back at this bank EVER AGAIN!! Seems like more people walk out of this particular bank pissed off..never will go back here again!!
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