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Valerie Blonder (01/23/2021)
There are many many residents who have been receiving unusually high water bills and have been for sometime. They feel their complaints are not being listened too and often cannot get a supervisor on the phone. Also, many folks are struggling financially and have been hit with late fees when they are living paycheck to paycheck. Surely you could give a one-time courtesy and waive the $35; make an exception due to the crazy financial circumstances coupled with having children bounce/in out of school and some with jobs due to virus?
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