Nissan North America

My husband and I purchased in 2020 a 2016 Nissan Rogue with just over 31000 miles. We were thrilled the car had the feature etc we wanted and reasonably priced. One year almost exactly to the date we had a flat tire. My husband put the factory install spare on the vehicle and IMMEDIATELY warning lights flashed regarding wrong gears and wrong tire. My husband immediately stopped the vehicle let it cool or rest and drove it home the warning flashed again right before our house. The next day the car was making a noise but no warning. Immediately it was noticed the transmission was slipping. I contacted Nissan to get details on warranty and recalls. We were out of warranty but there was a programming transmission recall that pretty much was what was causing our issue. I was thrilled because Nissan would be responsible. I paid to have car towed to Nissan dealer as instructed to find out Nissan would not cover transmission once it went out. A program glitched caused the transmission to go into wrong gears BUT you are only responsible for the programming and not the transmission ,,,come on Nissan really ??? Jerome with Nissan Consumer Affairs told me Nissan would not pay anything towards my transmission and when I asked for a supervisor he told me that his decision was final and his supervisor would not speak with me. Again REALLY NISSAN ? I even asked him at this point was he just below the CEO (I admit I was mad) but he has no supervisor ?? Jerome did suggest we check to see if the spare tire was the OEM spare tire which was installed at factory and it was. Again Nissan was responsible spare tire. No one else can look at my case. Cold Hard facts a Nissan car with 87000 miles has a blown transmission due to a recall and its not Nissans fault....then whose fault is it ? You tell me should a Nissan North America manufactured in Tennessee vehicle not last more than 87000 miles? I know for a fact Nissan has had countless transmission issue.

Very busy places both Nisson Integrated Logistics Center and Singer Rd. facility, the 'Trailer jocky' were fantastic, when all else failed, in the middle of the night, They could find a trailer for us to bring back. I gave up this lucrative position due to the excessive stress and tention demands which may have contributed to a 2 week illness and switching back to my former daytime position, where I find much less pay but far less stress overnight.

This Place is Huge, especially when searching multiple trailer yards for the few authorized to take back. When loads are not available, Empties should be provided at one set location for designated lanes.

Better than working for toyota but it gets so packed it's scary ud83dude31

I work there..