Map
Detailed Information
- Place Types Car dealer
- Address 645 N Main St, Layton, UT 84041, USA
- Coordinate 41.068842,-111.9761895
- Website http://www.youngautomotive.com/
- Rating 4.7
- Compound Code 329F+GG Layton, UT, USA
Photos
Reviews
Don't waste your time or money at Young Buick. Customer service is the worst there is. Even worse after you buy a new car.
Dont spend your time .let alone your money. If I could give this establishment 0 Stars because of the customer service then I would... anyone that is looking for great stand up service should not deal with this establishment... here is where the customer counts... in their feedback! I have an appointment with Kim and she bumped me for a friend of hers that just came by.. my time is important too. we've been working together for weeks and to be told that I'm being bumped for a best friend is pretty unacceptable when I asked the manager why couldn't the friend just work with someone else because the salesperson has an appointment the manager disregarded how I felt where I was coming from and just didn't take any responsibility!! Management under Josh...not so great.
Super quick with all repairs. And super kind, went yesterday because I had a nail in my tire. They got me in and out quickly and everyone was kind especially Rachel Dixon. She made sure I was taken care of and I'm super thankful for that!
So overall my experience with Young automotive group has been positive my compliments to the customer service abilities of front line employees. I've purchased 5 vehicles in the past 5 or 6 years for a total of about 220,000$. For me that's a lot of money unfortunately I've never seen or felt that I received any better treatment than "Joe Blow" off the streets? You seriously need to treat repeat customers better they are your life blood. Just saying.
No thank you, no sense of professionalism. Does not care for clients. You will be much better taken care of going to Ken Garff or Jerry Seiner in my opinion.
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