Thomas M Dixon PA

I have Medicaid, and Dr. Dixon is the closest dentist to me who accepts this insurance (it was still a 45 minute drive to get there). I asked my previous dentist to send my x-rays and dental history to Dr. Dixon. During my consultation, the staff members asked me to take an X-Ray in their office. When I asked why they didn't have my previous X-rays, they said they could not find it. I called my previous dentist, and they told me they sent my information twice already and that Dr. Dixon's office had not even opened the file yet. Dr. Dixon's staff looked again but could not find my information and gave me a choice: I take the X-Ray right now in their office or I go to my previous dentist and get a physical copy of my X-ray. After the third time of calling my previous dentist and handing the staff members my phone so they could talk to her, the receptionist finally found my information. However, they struggled to open the file and complained about it. After my consultation, Dr. Dixon sent me to an oral surgeon that was not the closest one available. Several months later when the businesses that had shutdown due to COVID-19 reopened, I called Dr. Dixon's office to get a referral to get back on track to go see the oral surgeon. The staff told me that they did not have any of my information (including my x-Ray) on file. The only thing they had noted about me was that I refused to do a panoramic X-Ray with them.

I am not able to be seen by the dentist due to my husband whom I am separated from has a bill with them even though we have to different insurances and everything I'm not allowed to have an appointment until he pays his bill. That's outrageous an unheard of. How can someone else have an effect on me? He is completely separate from me. So if your ex spouse has an account with them an has a bill dont expect to be see by themnOn top of that everyone u spoke to had a nasty attitude with me from the jump. I do not recommend going here.

Painless. You can tell this Dr. Knows what he's doing and is very good at it. He takes his time and makes sure you are comfortable and explains what he's doing. I highly recommend him and his staff.

Been our dentist for years now. Love them.

Awesome staff and a dentist with a Great Bed side manner.