Sparkling Smiles

I went to sparkling smiles for a filling and I asked if I could get lagging gas and they said they could give it to me but they would take the lagging gas off before they numb me so I stud up to my self and didn't let them do anything so they got rude so I will not be going back to this dentist

So I went to them with an abscess tooth and they pulled it the same day which I was fine with the nurses or aids where very friendly and fun to be around. Then the doctor comes in and is rude which I know my teeth are far from perfect but come on be professional. Then I started noticing that I had drainage so I went back and told them what was going on and again nurses where great but doctor was rude and said that it would go away on it’s on. Two days later done over the phone doctor and had an antibiotic for it same day. Today went to a new dentist that was extremely polite and genuinely cared what was going on not to mention the prices are way better. Pick a different dentist please unless your teeth are perfect or have a child maybe they are different to children...

We have always had very good experiences here. We did have one issue with a missed appointment that had left me feeling like we needed to reassess things. However the manager came out and we got it worked out. So just make sure you keep your appointments or give a good amount of time to cancel instead of just forgetting to go like me. The hygienists are always so friendly and good with the kids.

I went in for a molar extraction. Wish I could remember the assistants name, she was awesome! She made me feel very comfortable and was very informative, easing my tension. The Dr came in and was very effective and professional. I did NOT expect such a pleasant experience! Well done.

First bad experience was when my daughter had a fall at school and hurt her tooth, they couldn't get her in for 2 weeks. I took her elsewhere and it was a serious problem and she has to eat a liquid diet for the next 2 weeks. Second bad experience, I had what the dentist diagnosed as an abscessed tooth, she wrote antibiotics and said to come back in 2 weeks for extraction. Problem was that she never spoke to me, not once the entire time, she would only speak to and acknowledge her assistant. I felt like something was off so I went to another dentist whom after looking at the xrays, says it's not an abscess but a cyst and that my nerves were wrapped tightly around it and he could not remove it. He immediately set me up with an oral surgeon. The oral surgeon agreed that it could absolutely not be done while I was awake. They all saw xrays taken days apart. Sparkling Smiles just didn't care. They also once diagnosed my daughter with a cavity that somehow dissapeared from one appointment to the other. Thankfully, I had decided to wait to fill it. Glad I did since it was not ever there.Fast forward a year and I'm have a broken tooth and missing filing, decide to give them one more chance as I'm in pain and can't wait. Well, yet again, they showed they don't care. They can get me in one week but not as an urgent appointment but a cleaning. I told her I can't eat or drink and I damn sure can't handle a cleaning right now. It didn't matter, for me to come, I have to wait a week and have a cleaning. I don't understand why I can't just have an xray and the problem fixed. Who can handle their broken teeth being cleaned? If you like being invisible to the dentist and being misdiagnosed and in extreme pain for weeks, go to Sparkling Smiles. Thankfully now Randolph County has more dentist offices to use.