Bossier Parish: Health Unit

I've gotten my annual testing done here before with no problem.nI gave them the wrong insurance code by accident at first because I changed it recently, then called my insurance to confirm that I still had coverage AND was able to get service at that specific clinic. The insurance rep gave me the right number to give them, but the lady took that number from me and proceeded to tell me that tricare is the worse thing on the planet and that I can't see any off-base civilian provider while my husband is overseas and refused to run the correct number because she already knew better... Tried to get me to pay out of pocket. I scheduled an appointment with my off-base, civilian primary care provider and got it all done there the same day. Insurance covered it.

Always had a good experience far as getting my birthcontrol people there are really nice to me. The reason i didnt give a five star is because its hard to get anyone to answer the phone to make an appointment so just better to go there in person.

Whoever is answering the phone most of the time is extremely lazy and RUDE.

The front office people are always rude. But the people that check you are nice. There’s never a person in the front office and they never answer the phone!

Their service and front desk is terrible. I’ve called multiple times trying to get a hold of someone and I got nothing. Eventually someone answered but they were rude. I’ve tried to call several times to cancel an appointment and no one answered.