Map
Detailed Information
- Place Types Plumber
- Address 6207 Lakeview Dr, Buford, GA 30518, USA
- Coordinate 34.15137,-84.031343
- Website http://dripdropplumber.com/
- Rating 4.2
- Compound Code 5X29+GF Buford, GA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We saw our hot water leaking and called drip drop yesterday (Sunday) evening. They were really quick to respond and navigate my husband to check the water heater to see what was going on. They came out first thing this morning (the next day) and installed a new one. Our water heater was around 17 years old so we had to get everything replaced. They were really knowledgeable and explained to me what to tell my husband about what to do to light it or turn it off. I know absolutely nothing about this subject and they explained it to me enough to tell my husband what to do. Highly recommend them if something goes wrong with your water heater or you need a new one!
First off I want everyone reading this to know after many failed attempts at resolving this directly with Robert, I've decided to post a negative review since I cannot get resolution. I hate to pull someone's name through mud but I am at my wit's end. I've never dealt with someone who just will not answer or return calls let alone schedule a time to meet you and doesn't show or call.nnWe've had an open contract with Drip Drop for over a year and his new employee, Josh told us that his old employee Josh plumbed the master bath tub wrong (which is why it won't drain) and and we didn't pass inspection on the supply lines to the guest bathroom vanity sink because the lines were not secured to the studs. I've been texting and calling Robert since early December with a couple of confirmed appointments on the calendar and then he is a no call/no show/radio silence. I've already paid almost $20k toward our contract and I just want the job finished. If you're reading this please beware.
Very polite man when came to give estimate. Told us he would send 2 crews to get our house repiped in a day and a half. Only 1 man showed and was late. Took 5 days to complete the job. We had a drywall guy scheduled for the 2nd day. We had to reschedule that.nMy husband is disabled and could not check the work. I had cleaned out the garage storage room and was putting the stuff back I had noticed that a shut off valve was not put back that goes to the outside faucet. I and Called they were going to come back and finish the job. Then no show. Coronavirus came so they never came call or anything.nIt is now almost a year ago with no show appointments. Have not had a call or email or any contact what so ever .nIf you read this DRIP DROP.nI have also called Angie's list and requested to have you removed from their list.nnot a satisfied customer,nT. Plemmons
Doesn't treat his employees well...there were nights when we had to feed old Josh dinner because he had been over so late and one night he asked if he could sleep in our driveway. Robert goes silent for weeks with no communication or response leaving us on the hook with the work 1/2 done. He didn't complete the job, won't fix what old Josh did wrong and charges for things that were in the original contract. Beware that you're getting a subpar company.
Robert and Josh completely replaced my bad polybutylene pipe. I had trouble getting some plumbers to return my call but they came out right away, gave me a very reasonable estimate. They were the only ones who pointed out that I had a 20+ year old water heater and they gave me a great deal on a new tankless heater. I would definitely recommend them.
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