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Kay Jewelers

3333 Buford Dr Suite 2018B, Buford, GA 30519, USA
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Detailed Information
Openning hours
  • Monday 11:30 AM – 7:00 PM
  • Tuesday 11:30 AM – 7:00 PM
  • Wednesday 11:30 AM – 7:00 PM
  • Thursday 11:30 AM – 7:00 PM
  • Friday 11:30 AM – 7:00 PM
  • Saturday 11:30 AM – 7:00 PM
  • Sunday 12:30 – 6:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Nitagirl Lovinglife Jefferson (04/03/2021)
Kay Jewelers @ The Mall of Georgia is one reason I love this mall, Two of my favorite Sales Professionals Katrina and Robbie but I call her (Ms.Robbie) Truly know Customer service. I've been a customer of this store for a few years and I've never been disappointed.nThe store is always impeccable and the jewelry pieces that I've chosen throughout my years and most recently are simply Beautiful. I'm rating this store a 5 for all of the reasons I've listed above.....Thank you Katrina and Ms.Robbie you two are the Best!ud83eudd17n.
Richard Ivey (02/14/2021)
My wife picked out her Valentine’s Day gift. The lady helping us was professional and courteous. It was a pleasant experience and they were fair on the price. Big thanks to the local sales folks at Kay Jewelers for making my wife’s Valentines special.
Esther Gagnier (12/01/2020)
Kay Jewelers does not want to work with you. Kay Jewelers as a whole are unprofessional and unprepared. The website offers 2-Day shipping but confirms delivery 29 days later. Why would you offer 2-Day Shipping but then send a confirmation email saying the item will be delivered 29 days later? Phone calls have been made and even spoke to online chat assistance. Absolutely NO help, does not want to work with you to cancel an order. They just tell you that they will send a request to cancel your order. No one wants to wait a month have their item canceled and money refunded. Why would you take the money and not ship the item? The item was in fulfillment. Why does a customer have to wait over a month to receive a refund and cancel their order???? I do not recommend going to Kay Jewelers. You will have to wait a month to receive your order and to receive your refund. They take your money right away. It does not make sense and they DO NOT work with you. Also when you call and want to speak with a higher up, they hang up on you. VERY UNPROFESSIONAL!
LONE-STAR DA BOSS (02/21/2021)
Always a good experience, staff has good customer care and super friendly.
Matthew Ray (01/18/2021)
For me,Kay Jewelers is a trusted brand that I've trusted over many years.The reason is the consistency of a great product and equally important, Awsome customer service.In such a hectic time with social distancing and health awareness, Tentions are high.Excited about expressing my feelings to my new love.I was very eager to show my woman a gesture piece.We visited a few stores after briefly browsing Kay Jewelers.....Not being treated with the same excellence from other stores we returned to Kay Jewelers...Being re-welcomed by Ms.Doris Harris .She gave us her patience and attention, while being reinforced with her store manager...We were treated like V.I.P.my woman is happy with her ring and I'm satisfied with that investment!
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