Publix Super Market at Holland Point

I have shopped at Publix for 20 plus years and always found them to be a pleasant shopping experience however, the Publix at Holland point seems to have taken it a step further. I give high kudos to the Managers and the entire team for their Customer centered approach. After moving recently to this area I have not had one visit to this store that every staff I pass says hello to me and/ or asks me if they can help me find something ( and seems to be really interested in helping me). They all stop whatever they are doing and lead me to the item that I am looking for. This experience is across every Dept. I have also switched to their Pharmacy for the same reason. I cannot recommend this store highly enough.

Publix have always been far superior than other grocery stores for the simple fact that their customer service is unparallel.nnMy visit today was no exception. At least 3 employees greeted me warmly and offered to help in any way, even though their very own hands were full with stocking. One young man gladly took the time to lead me to the aisle I needed to find my requested product.nnCheck out was fast and I was treated with respect at all times. The wait time to check out was under 2 minutes, despite the store being seemingly busy. And I was able to get a digital receipt, so they're environmentally conscious as well.

I am trying to do better with writing reviews for establishments other than food places. I have come to realize that businesses thrive on reviews good or bad and I feel the need to acknowledge those businesses that do well and those that aren't doing so well in order to help them achieve the standard or experience needed by customers in order for the business to continue to be successful.nnWith that being said, I walked into this Publix and the first thing I noticed was the employee wiping off grocery carts and greeting all that walked in. I also noticed the brightness of the store...something about lights being bright adds a welcoming effect.nnWhen I first walked in, I passed the deli and sandwich area and the employee making sandwiches spoke to me while she was making a sandwich for another customer. This is a welcoming gesture from the employees throughout the store. No matter where I was in the store, an employee stopped to say hello and offer any assistance.nnWhile looking for something, a manager (I only assume due to his attire) stopped by and asked me how I was doing and if he could help me with what I was looking for and he walked me all the way to the item on a completely different aisle. When I told him thank you, he said no problem and that he was happy to help and grateful to be here.nnBoy if that doesn't change your mood I don't know what will. I left the store uplifted and feeling positive. Kudos to this team and I certainly will be back for all of my shopping needs.nnOh stop by the bakery and get a slice of their RED VELVET CAKE... you won't be disappointed.nnWhen you stop by, tell'em Drew sent ya!nY'all be easy!nDrew ✌ud83cudffe

Moved to the area recently and googled nearest supermarket and found this gem of a market. This Publix is new and very clean and has all the essential items and needed goods of a well run grocery store. I can find all my food needs here and they have very kind people who work here that are helpful and serve with a smile. They have self serve kiosks which make it very convenient for shoppers on the go and the parking is plentiful and prices are right.nnLove this Publix store and will be back for years to come!nn5 google Stars!

I love this Publix. The amazing deli sandwiches, fresh sushi and delicious bakery are my favorites. The service that Publix gives can't be matched any other.