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Massage Envy

4180 Austell Rd, Austell, GA 30106, USA

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Detailed Information

Place Types Beauty salon
Address 4180 Austell Rd, Austell, GA 30106, USA
Coordinate 33.851749,-84.606289
Website https://locations.massageenvy.com/georgia/austell/4180-austell-
Rating 3.8
Compound Code V92V+MF Austell, GA, USA

Openning hours

Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Wednesday 8:00 AM – 10:00 PM
Thursday 8:00 AM – 10:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

Barbie E (09/30/2020)

Update... Service degrades ever time I'm in here. Bizarre admin decisions .nnThis might be one of the sub-par MEs out there, but the service is satisfactory. They have recently updated the facility so maybe in the future this review will also be updated. No promises. I'll continue to go for now. If it doesn't get much better than this, I will consider driving out to a different location.

Sally Riddle (03/19/2021)

My first massage since COVID began. Donna did a wonderful job and I felt safe with the precautions they are taking. Disclaimer: I am more than 2 weeks post 2nd vaccine dose which adds to my comfort level.

Bianca Harrell (01/27/2021)

I’ve been a Massage Envy customer for awhile now and the Austell location has really been going down in service. I started with George who was a great massage therapist. He is no longer there. Then I switched to another therapist who was amazing but cancelled twice (the day of) due to family emergencies. This is unfortunate when the therapist can cancel and it’s treated normal but if I needed to cancel the day of (even due to illness - this has happened to me) I would be charged. This therapist is also no longer there.nnI’ve tried two other therapists who I would not go to again. Their technique and approach were very disappointing. Very choppy. No ease or flow from one area to the next. Very awkward and abrupt ending. I also am very disappointed that when I book a 60 minute I generally get 45 minutes of service. During my last massage I laid on the table for over 10 minutes before he ever came back. Then when we were done I checked my phone and it was right at the top of the hour.nn- It’s hard to get (and keep) 90 minute slotsn- Good therapists don’t seem to stay long and are not replaced with equivalent talentn- Massage services and techniques are 5/10nnOverall, I’m disappointed that I’m locked into a Massage Envy contract until May with several credits to use but not so great service at my nearest location.

Katelyn Imler (03/02/2021)

It would have been okay if my masseuse wouldnt have started to fall asleep about 40 minutes into my 1 hour massage. It was so awkward and unprofessional. She was older so i kept my mouth shut and tipped well. But I'd definitely do better, Massage Envy.

Alissa Dikoh (01/03/2021)

I though really hard about leaving a review and I decided it’s the right thing to do. I’ve had good services in the past at this location and the front desk staff are always kind and helpful. However, The last 2 services I had here (One massage, and one facial) Were very disappointing. Both therapist were inexperienced and awkward. The lady doing the facial had a good touch but she wasn’t Proficient with extractions, skin analysis, or facial massage. And the guy doing the massage just seemed to not know what he was doing all together. That’s not fair when the services are supposed to be done by licensed professionals who know how to do the service being offered.

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