Map
Detailed Information
- Place Types Jewelry store
- Address 2028 Layton Hills Mall, Layton, UT 84041, USA
- Coordinate 41.0782438,-111.9777028
- Website https://stores.kay.com/ut/layton/2028-layton-hills-mall.html?ci
- Rating 3.2
- Compound Code 32HC+7W Layton, UT, USA
Photos
Reviews
Great to work with! Elizabeth was so nice. They easily could have charged us extra money on a technicality, but they chose to help us out. We will definitely come here in the future.
The staff at Kay Jewelers in the Layton mall is amazing and really helped me out. I would highly recommend them to anyone looking for the perfect ring for that certain someone.
My experience in this store was pretty phenomenal, to a pretty high degree of discomfort. I was with my girlfriend and the instant we walked into the store we were never welcomed but rather were told we needed masks (which we had forgotten to bring ours, nothing wrong with wearing masks). After given our masks, we were rushed through the whole process. A lady was asking for all of my information, forcing me to leave my partner.
The manager at the time, who wore no name tag, was extremely disingenuous, did not care about us, talked really fast, and seemed manipulative. I've shortened the whole experience in this review and did not write everything.
Go downstairs to Morgan's and talk with Jim, astromical difference in customer service!
I have a $400 watch at the Kays at the Layton Hills Mall and I keep getting the run-a-round as to when they'll open back up. You'd think they would have even one person there in 5 months to service their customers.
This was my first experience purchasing an expensive piece of jewelry. I settled on a ring I found using their website and ordered it to the store in Layton. The ordering process was fairly easy and their online customer service helped me with questions and concerns. The Layton store manager handled my purchase once the ring arrived and made sure that it met my every expectation. Having the ring resized was painless and much faster than I expected! I am very satisfied with the end result.
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