Giannini Jewelers

Absolutely five start experience. I purchased an engagement ring and two wedding bands in 2016. They were able to custom design the engagement ring from the ideas I brought and incorporate an heirloom diamond. My wife was floored. The same ring would have cost double at your typical jeweler and I even paid about 1/3 of the appraised value. The only drawback is the lack of online presence, so you'd have to visit in person to get the best service.

A lite gem of a place with good range of jewelry. But one of ladies that works there needs to learn to be a little more gracias to customers! She wasn't even helpful to her colleague .

I had an amazing and enjoyable experience shopping for an engagement and then wedding rings at Giannini Jewelers. My fiancée absolutely loved the ring that Giannini Jewelers made for her. She got lots of compliments and so did I for doing a good job picking it out. I just had a vision of what she would like and Mr. I and Giannini took care of the rest. The finished product Giannini Jewelers made is perfect! From the beginning, I received such genuine, honest, and personal advice and service. Mr. I walked me through the process, explained and showed to me all of the gems and settings and different qualities. He took his time, never pressured or forced anything on me, and wasn't just trying to sell or up-sell. He listened and worked with me and helped create something special and personal. He really cares and wants his customers to love what he does for them. This family business is so superior to the other jewelry businesses that I initially considered, from service to quality to price. I'm thrilled that I found them and will be going back!nnMy wife and I went back for wedding rings, and Giannini Jewelers took so much time to help us and make sure we got exactly what we wanted and when we wanted, including when our last minute decision led to a rush order. They got the rings to us and went above and beyond to do it! They also cleaned and fixed up my mother-in-law's bracelet that my wife wore on the wedding day. This meant a lot to us. I can't thank and recommend them enough.

Giannini's is a very nice place and the people are very helpful and treat you as if they've known you for years. I couldn't have been happier and my fiance loves her new ring. Ill definitely be back for the bands.

Staff was rude and dismissive. The one woman made fun of the wedding band that my fiancé bought for me. She then started answering the questions of the customer behind me, and put my ring aside: both staff members cast dirty looks at me, as though they were annoyed with me, that I was wasting their precious time. Perhaps it was because it was 430 pm and there were only 30 mins of business hours left. I had to pick up my ring and say something to the staff member to get her attention again. She went on to tell me that I would either need to return the ring and buy something in my size or I would have to get gold added to the ring, which could cost me up to $600. I told the woman thank you and that I would think about it. And then I left. I will never ever go back to PJ Giannini again. My wedding is in less than two months and I was hoping for someone to help me. Instead I got resentment and high estimate. Didn’t even get a congratulations. It was a terrible experience that left me feeling empty. I had to explain all of this to my poor fiancé who took money from her savings to buy me this ring. When I told the staff member what the ring cost, she sneered at me and rolled her eyes at me. So rude. Thank you but no thank you. I’ll find a jeweler who can both help me and treat me like a human being.